Jelian Alop

I have good service, updates and timely process. Took over a canceled appointment and was honored. I'm satisfied. Took over a canceled appointment and was honored. I'm satisfied. More

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Elk Grove Toyota is courteous and effient in checking me in for my Toyota care service. Thank you. in for my Toyota care service. Thank you. More

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Very good Job and very good customer service and a good time frame finish on a good time time frame finish on a good time More

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I brought my Toyota Camry to Elk Grove Toyota for a regular service maintenance. The staff there is very friendly and helpful. regular service maintenance. The staff there is very friendly and helpful. More

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1/6/26 - 9640 West Stockton. Primal Kumar, & Jelian Alop was very helpful thank you Primal Kumar, & Jelian Alop was very helpful thank you More

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The service was quick and easy. Everybody was polite and very courteous. I definitely would recommend for other Toyota owner. Everybody was polite and very courteous. I definitely would recommend for other Toyota owner. More

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What happened to Elk Grove Dealership? It's gone downhill so fast. I've been taking my Toyotas to this dealership's service center (and bought cars here too) for 25 years. They were so It's gone downhill so fast. I've been taking my Toyotas to this dealership's service center (and bought cars here too) for 25 years. They were so good and really cared about their customers. I just took my Toyota in and was told it would take almost three hours. NOPE. Then they said an hour-and-a-half. Okay, I'll do it. Simple, simple thing to get done, especially for a long-time customer of both my husband and me. Anyway, after 2-and-a-half hours, I was told 40 more minutes, which turned into another hour. It wasn't even busy. The waiting area was empty. The place where I pulled in to get checked in, I was the FIRST IN LINE mid-morning!! If it wasn't for the nice gal who checked me in, I'd give it a ZERO for customer service. I have to find a new place to take my Toyotas and buy a new one soon. Honestly, steer clear of this place. They also try to scare you and up-sell you parts, which they NEVER used to do. What happened to this place? Bad, bad business. (I rarely write reviews but I wanted people to see this before taking their autos there. More

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I always go to this dealership. They have always done a good job on my car. They have always done a good job on my car. More

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Service agent was friendly and helpful when describing work that needed to be performed and work completed in a timely manner work that needed to be performed and work completed in a timely manner More

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I have one poor star for very poor work of while my My Toyota Fj Cruiser is been service, The hub cap was broken by your mechanic while checking my Wheel alignment in Elk Grove Toyota Dealership, my Truc Toyota Fj Cruiser is been service, The hub cap was broken by your mechanic while checking my Wheel alignment in Elk Grove Toyota Dealership, my Truck is been bare looking promised to replace but until this moment I never heard from the Toyota Services. More

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