Lauren Addison
Lauren Addison at Elk Grove Toyota
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Lauren Addison

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.7
17 Reviews
4.7

17 Reviews

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17 Reviews of Lauren Addison

February 21, 2024

Dealership Rating
Employee Rating

I noticed that the service since arrived the agents were all courteous and the vehicle was serviced sooner than I thought More

by victor.negrete08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Debbie Jaynes, Jeannette Blair, Steve Adams , I am highlighting names only but I don’t recall who helped me out

Feb 29, 2024

Elk Grove Toyota responded

Hello Victor, Thank you for your review. We are here any time you need us. Sincerely, Jeannette Blair Customer Relations Manager

January 23, 2024

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Did not have to wait long. Everyone is courteous, friendly, and knowledgeable. Would recommend to family and friends. More

by chorods46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Lau

Jan 23, 2024

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our staff here at Elk Grove Toyota. Come back and see us anytime. Sincerely, Jeannette Blair Customer Relations Manager

January 10, 2024

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First, A GREAT THANK YOU TO ALVIN KUMAR, HE KEPT ME INFORMED AT EVERY MINUTE. More

by lgonzalezfreds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alvin Kumar

Jan 11, 2024

Elk Grove Toyota responded

Hello, Thank you for your review on Alvin. We truly appreciate your time and your business. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 04, 2024

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Low pressure sales, knowledgeable salespeople. Inventory was good. Finance and customer service prep of vehicle was also good. Would recommend Elk Grove Toyota to friends. More

by tracybibb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2024

Elk Grove Toyota responded

Hello, Congratulations on your new vehicle. I am thrilled to hear you enjoyed a low pressure purchasing experience. We look forward to serving you for many years to come. Sincerely, Jeannette Blair Customer Relations Manager

October 17, 2023

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Very professional and fast getting me in and out very quickly. Will recommend Elk Grove Toyota to friends and family. More

by lowlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rene Ascencio

Oct 25, 2023

Elk Grove Toyota responded

Hello, Thank you so much for your review. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 22, 2023

Dealership Rating
Employee Rating

All good great customer service and support fast and friendly no issues 2 big thumbs up More

by THOMASONBRADLEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 02, 2023

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Very friendly and professional dealership. Everyone interacted with helpful and friendly actually enjoy sitting and waiting for my car. More

by Katherine Marsh
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rene Ascencio

Aug 02, 2023

Elk Grove Toyota responded

Hello Katherine, Thank you for sharing this wonderful review with our community. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

June 19, 2023

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Employee Rating

Elk Grove Toyota Dealership has a stellar Sales Representative (Romy) who made my experience on the lot a highly pleasant one. Romy was genuine, patient and didn't pressure me at any point during More

by moscook54
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Romy Cruz

Jun 19, 2023

Elk Grove Toyota responded

Hello, Thank you so much for your kind review on Romy. It is our goal to make all of our customers feel comfortable during their time with us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

May 09, 2023

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Employee Rating

Easy to make an appoinment and fast service. Great service advisors,friendly staff.Clean and wide waitng area. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andres Flores, Patricia Herrera

May 09, 2023

Elk Grove Toyota responded

Hi Ryan, Thank you for the awesome review. We truly value you as our customer. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 11, 2023

Dealership Rating
Employee Rating

Dave Moore is someone I wish I never come in contact with. Said they would help but when I got there told me to go somewhere else. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 07, 2023

Elk Grove Toyota responded

Hello - Thank you for reaching out. We'd like to look into this matter further. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

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