Jeannette Blair

I noticed that the service since arrived the agents were all courteous and the vehicle was serviced sooner than I thought all courteous and the vehicle was serviced sooner than I thought More

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The team at Elk Grove Toyota is truly extraordinary. I can't say enough about them. I met with Jordan and he was incredibly kind and knowledgeable. The sales people Bill and Jon were some of the most kn I can't say enough about them. I met with Jordan and he was incredibly kind and knowledgeable. The sales people Bill and Jon were some of the most knowledgable, kind, and helpful sales people I've ever met. My experience in finance with Patrick was smooth, and Jeannette did a great job showing the the ins and outs of the vehicle. I really haven't had this kind of experience purchasing a vehicle before. I had a truly exceptional experience with the entire team and I would recommend them again and again. More

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Dave Moore is someone I wish I never come in contact with. Said they would help but when I got there told me to go somewhere else. with. Said they would help but when I got there told me to go somewhere else. More

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The best service in CA bar none. Anthony,Nick,Sulaiman,and everyone there are very honest,dependable,and eager to insure that your vehicle is back on the road in a save and timely ma Anthony,Nick,Sulaiman,and everyone there are very honest,dependable,and eager to insure that your vehicle is back on the road in a save and timely manner. I would not go anywhere else. That's for sure More

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I purchased a vehicle online (gave them all my financial information and personal information) - received a purchase confirmation and an email to contact the dealership for signing and pick up details - I c information and personal information) - received a purchase confirmation and an email to contact the dealership for signing and pick up details - I call, and they said "we never had that car available but we can put you on a waitlist for 8 months to a year for that same vehicle - the price might be different then but we will have you reapply." There was no resolution after hours (4 days actually) of calling the dealership's sales and finance teams. The final call was from the General Manager "bluntly" stating "this is not a fraudulent transaction, and we can't do anything to help you". A fraudulent transaction by California State Law definition: an illegal act that occurs when people try to trick you out of your personal information and your money; a false representation of some factual information which can occur through words or by the conduct of the perpetrator that is false, misleads or requires concealment of what should remain disclosed. Their inventory said there was a car available and SmartPath (the online buying system they use at this dealership and many other Toyota dealerships) allows you to purchase the vehicle when it in fact does not exist. They run your credit and keep your personal information on file - for what? No idea. They can't help you delete it or reverse it - and they're extremely rude. The General Manager specifically said "the dealerships are allowed to remove the inventory from the website within 48 hours" - so what he meant is they basically got my call, realized there was no car/they sold it to someone else, and to cover themselves: they deleted the listing. The whole team was understandably confused and agitated (as am I), but there was absolutely no reason they needed to be rude. I would not recommend buying from this specific Toyota Dealership, and I also wouldn't recommend using any SmartPath. More

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Very friendly and engaging. Highly knowledgeable and informative. Efficient and transparent. Wonderful car shopping experience!! Highly knowledgeable and informative. Efficient and transparent. Wonderful car shopping experience!! More

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Elk Grove Toyota always provides me with quality work and knowledgeable staff. In addition, the new facility provides comfort and free drinks while waiting for your vehicle service to be completed. I am alwa knowledgeable staff. In addition, the new facility provides comfort and free drinks while waiting for your vehicle service to be completed. I am always pleased with the work and why I won’t go anywhere else for my vehicle service needs! More

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My sales agent was so persistent to help me and find a perfect car that I wanted, he was very friendly, accommodating and very patient too. I will definitely recommend him to my family and friends, thank perfect car that I wanted, he was very friendly, accommodating and very patient too. I will definitely recommend him to my family and friends, thank you very much Izea. More

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Sales and after sales service was excellent. Price was within my budget. However, the $500:00 finance fees for buying extended protection on top of premium paid is a rip-off within my budget. However, the $500:00 finance fees for buying extended protection on top of premium paid is a rip-off More

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Bill Gann was responsive and accommodating. Lee was easy to work with. It was easy to buy the car I wanted. Car promised was there clean and ready to drive off. I most appreciate that the price quoted on t to work with. It was easy to buy the car I wanted. Car promised was there clean and ready to drive off. I most appreciate that the price quoted on the web was the same as that I paid for - no hidden fees or price increase. The dealership was clean and professional looking. More

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