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Mark Kleefeld

Overview Reviews (53) Inventory (371)

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Mark Kleefeld

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Mark Kleefeld

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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5.0

53 Reviews

Overview Reviews (53) Inventory (371)

5.0

53 Reviews

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53 Reviews of Mark Kleefeld

November 12, 2023

Dealership Rating

Employee Rating

Advisor Mark K was exceptional. Scheduling the appointment via phone was a complete nightmare. Will continue to use Elk Grove. Scheduling the appointment via phone was a complete nightmare. Will continue to use Elk Grove. More

by Janasebahar

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Nov 13, 2023 -

Elk Grove Toyota responded

Hello, Thank you so much for your feedback. I would like to get more information to better address your concerns. You can contact me through email at Jblair@elkgrovetoyota.com or by phone at 916-405-8000 and ask for Jeannette Blair. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager

April 29, 2023

Dealership Rating

Employee Rating

Great customer service and prompt service. They were friendly and communicated clearly. I will be returning here from now on. They were friendly and communicated clearly. I will be returning here from now on. More

by BUDDHALOVER34

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 02, 2023 -

Elk Grove Toyota responded

Hello, Thank you for your kind review. I am happy to hear our staff was friendly and communicated clearly. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

January 05, 2023

Dealership Rating

Employee Rating

We always receive excellent customer service at Elk Grove Toyota. We highly recommend them. They are friendly, courteous, knowledgeable and professional. Toyota. We highly recommend them. They are friendly, courteous, knowledgeable and professional. More

by Julie

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Aldrete , Brian Rea

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September 21, 2022

Dealership Rating

Employee Rating

Professional, polite, competent. Quick turn-around. Clean and comfortable facility. Excellent communication. Performed the work as indicated and did not try and up-sell Quick turn-around. Clean and comfortable facility. Excellent communication. Performed the work as indicated and did not try and up-sell More

by christopher.dallas

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Oct 26, 2022 -

Elk Grove Toyota responded

Thank you for your review & feedback! We appreciate your business.

June 28, 2022

Dealership Rating

Employee Rating

Great experience. Fast and professional. Good attention to detail and personable. Would definitely return to Elk Grove Touita. Fast and professional. Good attention to detail and personable. Would definitely return to Elk Grove Touita. More

by Kate

Customer Service

Friendliness

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jul 05, 2022 -

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We appreciate your kind words. We look forward to working with you again in the future!

June 02, 2022

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Employee Rating

Easy process, showed up and service to my camry was done earlier than expected. Thank you Elk Grove Toyota earlier than expected. Thank you Elk Grove Toyota More

by Adamp2288

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jun 09, 2022 -

Elk Grove Toyota responded

Hello, Thank you so much for sharing your experience here online. We are happy to hear your vehicle was done earlier than expected. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 23, 2022

Dealership Rating

Employee Rating

Always helpful in taking care of my car, recommending service needed while not trying to sell service that is not needed. service needed while not trying to sell service that is not needed. More

by Barry

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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May 22, 2022 -

Elk Grove Toyota responded

Thank you for your business! We are happy to hear your experience was a positive one!

March 31, 2022

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Employee Rating

Great customer service, I will go back again. So convenient. Repairs were easy and smooth. So convenient. Repairs were easy and smooth. More

by Camiah2412

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Anthony Aldrete, Tim Keosykao, Miguel Navarro, Sulaiman Aziz, Khang Bui, Andres Flores , Jose Calderon, Brian Chase, Nicholas Kersten

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Apr 15, 2022 -

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We appreciate your feedback & your business!

February 03, 2022

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Employee Rating

Very good customer service, they take pride in their work and are very helpful and friendly. Very honest and would definitely recommend this dealership to all. and are very helpful and friendly. Very honest and would definitely recommend this dealership to all. More

by gregbenevides

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Feb 03, 2022 -

Elk Grove Toyota responded

Hello, It is an honor to hear all the wonderful things you have to say about our dealership and staff. We truly value your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 27, 2022

Dealership Rating

Employee Rating

They are good and so friendly my car was serviced fast and i feel good and i feel good More

by mohamed.e.diab

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 06, 2022 -

Elk Grove Toyota responded

Thank you for this feedback! We appreciate you taking the time to tell us about your experience!

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Mark Kleefeld

Service Advisor

Elk Grove Toyota

53 Reviews of Mark Kleefeld

Dealership Inventory (371 Vehicles)

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