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Matthew Branch
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Matthew Branch
Service Advisor
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
24 Reviews
24 Reviews
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24 Reviews of Matthew Branch
April 10, 2024
Excellent service, car was inspected, oil charged, filter replaced, washed and cleaned. That's why I always return to them each time. replaced, washed and cleaned. That's why I always return to them each time. More
by Besa.Bauta
Other Employees Tagged: Dyson Ellis
Helpful 
April 07, 2024
My new service adviser is very dedicated to pleasing the customer. His communication with us was flawless, both this time and the last. Thanks. customer. His communication with us was flawless, both this time and the last. Thanks. More
by ChoDog
Other Employees Tagged: Jose Zambrana
April 02, 2024
They are THE BEST, period! !! Great sales and after sales service. The people there are wonderful, I always prefer waiting at the dealership and chat with the staff there. Eve !! Great sales and after sales service. The people there are wonderful, I always prefer waiting at the dealership and chat with the staff there. Everyone is so friendly. They are very transparent. More
by Rabi347
Other Employees Tagged: Tony Hooman, Bill Klozik, David Cheney, BB Belharrat, Shantai Isom, Jason Womack, Lauren Cano, Jose Zambrana
March 30, 2024
Matt Branch was my Service Advisor - Very Professional and thats all I have to say and thats all I have to say More
by howiewalling
Other Employees Tagged: David Earnest, Jonathan Lanphouthacoul
March 14, 2024
Five Star was actually a miss when I visited them interested in buying a car last year. However, multiple bad experiences with other dealers brought me back to them for service today and they knocked interested in buying a car last year. However, multiple bad experiences with other dealers brought me back to them for service today and they knocked it out of the park. I had no major issues, but they listened all my questions, gave me real answers, and made sure I was satisfied before I left. More
by heajohns23
Other Employees Tagged: David Earnest
February 27, 2024
I had a great experience with my car repairs here. Matthew Branch and Jason Womack went above and beyond!🙌 Matthew Branch and Jason Womack went above and beyond!🙌 More
by Angcais62
Other Employees Tagged: Jason Womack
February 22, 2024
Matthew Branch is great. He returns calls in a timely manner. Answers any questions I have. He goes the extra mile to make sure everything gets done correctly and efficiently He returns calls in a timely manner. Answers any questions I have. He goes the extra mile to make sure everything gets done correctly and efficiently. I will continue getting my services done at this location due to the great customer service. More
by Gdurribarri
February 07, 2024
Everyone was very helpful and kind. Matt was clear and I knew that my car was in good hands. Good atmosphere when I picked up my car. Matt was clear and I knew that my car was in good hands. Good atmosphere when I picked up my car. More
by A.borko
Other Employees Tagged: David Earnest
January 27, 2024
Matthew was my service advisor when I brought my 2022 Ascent in for its 60,000 mile service. I made an appointment for 4:15 p.m. When I brought my car in and met Matthew, he told me the service was goi Ascent in for its 60,000 mile service. I made an appointment for 4:15 p.m. When I brought my car in and met Matthew, he told me the service was going to take about eight hours. I didn’t have a way home and he provided me a loaner vehicle. I told him I had several items for work to deliver the next day. He said no big deal, which I was most appreciative. I also mentioned I live 50 miles from the dealership and had to drive to Corsicana the next day. Again, no problem!! I can't say enough about everyone at 5 Star Subaru in Grapevine. From the initial visit with Hayden Knowles to each and every service visit, everyone has been outstanding!! Thank you!! More
by Dean
