314 Reviews
Write a Review314 Reviews of Mary Keller
March 30, 2018
A Truly Exemplary Experience! I was welcomed as a Family member. No appointment No problem. There is a nail in the right front tire. I was advised very professionally that our BMW I was welcomed as a Family member. No appointment No problem. There is a nail in the right front tire. I was advised very professionally that our BMW is also due for scheduled services that are covered by warranty. The tire is not overpriced, so I decided to replace both front tires. At 37,000 miles rhey are borh almost due for replacement. Thank you to the entire Ferman BMW team! More
Other Employees Tagged: Brian Pelletier, Nick Hawk, Jamie Annese, Kyle Silcox, Gary Mack, Joe Cleaver, Karl Alvarez , Keegan Boylan, Jamie Byrd, Brian Gains, Sara Griffith, Brandy Kennedy, Darlene King, Alan Mazur, Paul Scaglione, Steven Venden, Jimmy Whaley, I interacted with all of the employees I checked off. Great experience!
March 26, 2018
Low tire pressure Jamie is always so helpful and accommodating with anything I ever need for my BMW. She knows I’m always in a hurry and makes my time in service as sp Jamie is always so helpful and accommodating with anything I ever need for my BMW. She knows I’m always in a hurry and makes my time in service as speedy as possible👍 More
Other Employees Tagged: Jamie Annese
March 23, 2018
Service experience Jimmy went out of his way to keep me informed of the status of my car. He also had my car delivered to me to eliminate my having to come back to deal Jimmy went out of his way to keep me informed of the status of my car. He also had my car delivered to me to eliminate my having to come back to dealership a second time. More
Other Employees Tagged: Jimmy Whaley
March 22, 2018
Wonderful Experience This is my third vehicle purchased at Ferman BMW and will return for my next one as well. Mary, Tomas, Karl and Jared were all extremely knowledgeab This is my third vehicle purchased at Ferman BMW and will return for my next one as well. Mary, Tomas, Karl and Jared were all extremely knowledgeable in their area of expertise. The overall experience was friendly, professional and in a timely manner. They each went out of their way to make my purchase a positive one. I love my new car and highly recommend anyone to purchase from Ferman. Jamie in service is also amazing. She’s been my advisor for over 10 years (in different capacities) and is always honest and gracious. More
Other Employees Tagged: Jamie Annese, Karl Alvarez , Tomas Hernandez , Jared in finance.
March 11, 2018
Mary was the best car seller in the universe All went perfectly smoothly. From ordering a brand new customize BMW. To Alex showing us all the features to Erin handling the finances. But Mary th All went perfectly smoothly. From ordering a brand new customize BMW. To Alex showing us all the features to Erin handling the finances. But Mary their sales person was the best I have dealt with. Ask for her. You will thank me ! Great job team ferman bmw. More
Other Employees Tagged: Erin Chaparro
March 10, 2018
Best automotive car buying experience Alan Alexis Mary Toby and Erin, made our experience the best car buying experience The professionalism and customer service made our experien Alan Alexis Mary Toby and Erin, made our experience the best car buying experience The professionalism and customer service made our experience and enjoyable day I would highly recommend Ferman BMW to anyone More
Other Employees Tagged: Erin Chaparro, Alexis Defreitas, Alan Mazur, Toby Edward Pacuch
February 07, 2018
Awesome Experience! I could not be happier with Ferman BMW in Palm Harbor. Mary Keller is the best. She made the whole car buying process a wonderful experience. I could not be happier with Ferman BMW in Palm Harbor. Mary Keller is the best. She made the whole car buying process a wonderful experience. More
February 01, 2018
2018 3 series Everyone was very helpful and friendly. Mary genuinely cared and spent a lot of time with me to help me find what I wanted and needed. overall great e Everyone was very helpful and friendly. Mary genuinely cared and spent a lot of time with me to help me find what I wanted and needed. overall great experience! More
Other Employees Tagged: Erin Chaparro
January 29, 2018
Excellent. Dealership lovely. Mary Keller Outstanding Mary Keller who sold us our BMW was outstanding! She was helpful, personable, and knowledgeable. She worked with us throughout, without any pressur Mary Keller who sold us our BMW was outstanding! She was helpful, personable, and knowledgeable. She worked with us throughout, without any pressure, and made the purchase of our beautiful SUV a reality. Mary is very special and a pleasure to do business with. Actually, she is exceptional. The dealership was comfortable, clean, and beautiful. Everyone we met was pleasant and helpful. It was a great experience. And we love our BMW with its responsive steering, good looks, beautiful interior and amazing safety features. We highly recommend Ferman and, of course, Mary Keller. More
January 28, 2018
Another awesome purchase with Mary Keller This is our sixth vehicle purchase at Ferman BMW and with Mary Keller. It always seems that we are only able to get to the dealership late in the eve This is our sixth vehicle purchase at Ferman BMW and with Mary Keller. It always seems that we are only able to get to the dealership late in the evenings and Mary and the staff at Ferman always stay late to help us finish our transaction, sometimes ending at 10:30 to 11:00 at night. They never make us feel like we are inconveniencing them and still take all the time needed to make sure they cover all vehicle and contract points. Will never buy a BMW from anyone else except Mary Keller. More