Kevin Mahoney
Kevin Mahoney at BMW of West Chester (formerly Otto's BMW)
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Kevin Mahoney | Page 2

General Manager

BMW of West Chester (formerly Otto's BMW)

1275 Wilmington Pike
West Chester, PA 19382

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4.8
100 Reviews

I grew up in Villanova and had an early fascination with automobiles. I subscribed to all the car magazines, basically devouring every issue as soon as it arrived. What I value about being here at Otto’s is how it has led me to feel more entwined with this community. I go to the supermarket, I see our clients; I got to Costco, I see our clients, I go into West Chester for dinner, I see our clients. I really appreciate the sense of pride and connection that generates. I find it surprisingly fulfilling.

4.8

100 Reviews

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100 Reviews of Kevin Mahoney

February 24, 2024

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Employee Rating

Everyone was professional and knowledgeable. Ian was very helpful and we would recommend him to others. More

by mperry40
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ian Martin, Nick Capparelli

Feb 26, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are truly gratified to hear you were so pleased with the professional and knowledgeable purchase experience delivered by Ian. Many thanks for choosing BMW of West Chester!

February 01, 2024

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Excellent experience with dealership and sales person. All aspects of the paperwork went smoothly. Al of my questions were answered promptly and with detailed explanations. More

by Robertgearhart
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Noel Montesano , Jordan Adams

Feb 02, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear your were so pleased with the knowledgeable purchase assistance delivered by our team here at BMW of West Chester!

January 20, 2024

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Expertise in listening to what I was looking for. In a car Jay was great no pressure ! More

by nightinggale16
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jay Miller, John Keenan

Jan 22, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are pleased to hear Jay was able to help so you effectively in finding just the right BMW for you. Many thanks from all of us here at BMW of West Chester!

January 17, 2024

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The best dealership I have visited so far. Purchased Mercedes Benz and Acura before. Right attitude no pressure and respect to potential customers. More

by onlineknowhow
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Noel Montesano, Robert Madden

Jan 18, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear you were so pleased with the purchase experience delivered by our team here at BMW of West Chester!

January 15, 2024

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Employee Rating

Very clean, comfortable and inviting Victor was great, the dealership is clean. I felt comfortable and was very happy with my experience More

by Karen
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney

Jan 16, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you were so pleased with our facilities and the assistance of Victor on your recent visit. Many thanks for choosing BMW of West Chester!

January 13, 2024

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It was fantastic… Our sales person. Lauren was absolutely wonderful. We were from Bethlehem Pennsylvania and she was so organized and helpful More

by fgt2
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney

Jan 15, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear you were so pleased with the helpful and organized assistance delivered by Lauren on your recent purchase. Thank you for traveling a distance to do business with us here at BMW of West Chester!

January 06, 2024

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My experience with BMW of West Chester was a total pleasure from intro through delivery. Their approach was to work with me constructively on a deal focused on getting to what I wanted. No pressure ta More

by ScotD
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dan McCloy

Jan 08, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear you were so pleased with the communicative and proactive purchase experience delivered by Dan, Kevin and our team. Many thanks for choosing BMW of West Chester!

January 05, 2024

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Hard to get in and no loaners available for us to use during our service More

by jason@jruconstruction.com
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Service Time
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Recommend Dealer
No
Jan 05, 2024

BMW of West Chester (formerly Otto's BMW) responded

We know the availability and convenience of loaner transportation is valued by our customers. We are pleased to let you know with the start of the new year we have been able to add additional vehicles to our MINI and BWM loaners fleets.

December 18, 2023

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Always professional excellent customer service ,,, very much so hands-on no one does it like BMW of West Chester Pennsylvania thank you to the entire staff by The way I traded in my 2019 740 and got a bran More

by timbersedma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

BMW of West Chester (formerly Otto's BMW) responded

Thank you for your recognition of the professional experience delivered by our team here at BWM of West Chester! We're delighted to hear you were so pleased.

November 24, 2023

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Employee Rating

One of the best car experiences I’ve had and that includes Mercedes and Audi. I will recommend WC BMW to family and friends! More

by pshields824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2023

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you were so pleased with the purchase experience delivered by our team here at BMW of West Chester!

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