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Jose Cepeda
Jose Cepeda at Universal Hyundai
Refer Me

Jose Cepeda | Page 3

Finance Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
253 Reviews
4.8

253 Reviews

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253 Reviews of Jose Cepeda

November 05, 2023

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Employee Rating

I have had 3 Hyundai's with you, that is indicative of your superior sales and service outstanding qualities. More

by NELEH216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Cesar Alegre, Ericmelec Rivera, Mustapha Bernannou, John Booth , Luis Arevalo

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Nov 05, 2023

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 03, 2023

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Employee Rating

We experienced a small hiccup along the way with our new vehicle. The folks at Hyundai made it right and were very supportive and helpful. I couldn’t recommend their sales team more. More

by ERINBOOTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Hector Riquel, Alexis Ramos, Christopher Johnson , Mario

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Nov 04, 2023

Universal Hyundai responded

Erin, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 10, 2023

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Employee Rating

Efficient, honest and flexible to our needs. We came from the Villages to Orlando to see a wider selection of G80’s . They worked out the details quickly so we could take our new car with us a More

by SLCLANTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Raul Martinez, Jennifer Cacciola

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Oct 11, 2023

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 07, 2023

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Employee Rating

You identified my need and I am looking for the best options. Transparent negotiation.Thanks More

by CLAUDIALIDIAREYES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ericmelec Rivera, Ramces Rivera , Edgard Morales, Alfonso in Service

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Oct 08, 2023

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Claudia, and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 07, 2023

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Overall was an amazing experience! Did not feel pressured and was walked through everything. Carlos was very friendly and curtious! More

by MICHELE12PABON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: darrin diaz, Carlos DeJesus, Simo Bassi, Brian Cortes

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Oct 08, 2023

Universal Hyundai responded

It's great to hear that Carlos was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 30, 2023

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Everyone at the dealership was friendly, courteous, knowledgeable and professional. They were efficient in processing our paperwork. They had a large selection of vehicles. I would recommend Universal More

by RANDY.HASSARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus

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Oct 01, 2023

Universal Hyundai responded

Thank you for sharing your experience with us, Randy! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 26, 2023

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Employee Rating

Great service. Low pressure and very quick with the paperwork. I recommend this dealership to anyone. More

by alfredo.fontan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Fabio Ventura

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Sep 27, 2023

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 24, 2023

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Employee Rating

Universal Hyundai was a pleasant surprise. They treated us great and made the purchase experience exceptional. Andrew Terry is awesome as is Finance Manager, Jose Cepeda. More

by TFRITSCH1011
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Terry

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Sep 25, 2023

Universal Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 17, 2023

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Employee Rating

They appear to work with you to arrive at a deal that is comfortable for you More

by EBONIQUEMAEWEATHERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado

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Sep 17, 2023

Universal Hyundai responded

Ebonique, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 30, 2023

Dealership Rating
Employee Rating

The salesman was professional and courteous. He was knowledgeable about the vehicle and the entire process. More

by Rbrtlillie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Salazar

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Jul 31, 2023

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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