Janet Hembey
Janet Hembey at Family Toyota of Burleson
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Janet Hembey

Client Care Receptionist

Family Toyota of Burleson

801 S Burleson Blvd
Burleson, TX 76028

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5.0
33 Reviews

Dealership Experience

9 yrs, 6 mos

Industry Experience

9 yrs, 6 mos

5.0

33 Reviews

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33 Reviews of Janet Hembey

April 25, 2024

Dealership Rating
Employee Rating

I was able to get a same day appointment and everyone was so professional and friendly. They took care of everything. I highly recommend them. Great team throughout the dealership! More

by rhondaroyqualls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 29, 2024

Dealership Rating
Employee Rating

Rich was very friendly and provided us with a quick car inspection. We will be back! More

by babcockkl
Recommend Dealer
Yes

Other Employees Tagged: Rich

Apr 13, 2024

Family Toyota of Burleson responded

We appreciate your kind words about our team at Family Toyota of Burleson. It's good to hear that the car inspection was done efficiently. We look forward to serving you in the future.

October 01, 2023

Dealership Rating
Employee Rating

This is our second new car purchase from Jeff in 2 yrs. This is not your usual car buying experience. No exhausting back and forth to managers games - Jeff provided upfront pricing, transparency, updates w More

by M & K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Raim

Oct 03, 2023

Family Toyota of Burleson responded

Hello and thank you for this delightful five-star review! We are thrilled our Sales Team of professionals was upfront and transparent when communicating and updating you about your car's arrival date. Here at Family Toyota of Burleson, our team strives to make the purchasing process as easy-going and time-efficient as possible. Congratulations on purchasing your new vehicle, and we hope to see you again in the future.

August 31, 2023

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Employee Rating

I was very impressed with my service experience at Family Toyota. Everyone I dealt with was very friendly & helpful, & they kept me updated throughout the process. I felt welcome & valued, & it's evident tha More

by heather
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Raim , Chad

Sep 02, 2023

Family Toyota of Burleson responded

Hi Heather, thank you for your amazing review of Family Toyota of Burleson. We are ecstatic to learn that you had a friendly and informative experience with our Service Team, please feel free to let us know if there is anything else we can do for you.

January 24, 2023

Dealership Rating
Employee Rating

I needed a bigger truck to pull my 5,000 lb camper and Grant/Mat delivered! I am now the proud owner of a 2020 Tundra. Everyone I encountered at this dealership was helpful, kind and knowledgeable. If/ More

by yammers62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sierra Mickens, Mathew Herndon , Christopher Motley, Grant Motley

Jan 24, 2023

Family Toyota of Burleson responded

Thank you so much; your five-star rating and review for Family Toyota of Burleson are appreciated. We are glad we met all your expectations and provided a memorable experience. Congratulations on your new vehicle purchase. It sounds like you are off to many new adventures with your "new" Truck. We value your business and hope to continue serving your automotive needs for years. Please let us know if you need further assistance, and one of our qualified staff members will reach out to you. Enjoy the rest of your day in your Tundra! Camp on!

June 30, 2022

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Employee Rating

Highly attentive service department and sales staff. Great coffee bar and customer waiting areas! Thanks More

by aggiebuilder
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Herndon, Mathew Herndon , Skip Jabbar

Jul 05, 2022

Family Toyota of Burleson responded

We are happy to learn you had a good experience with our Service Department and staff. Family Toyota of Burleson strives to provide the best service with can for all our valued customers.

June 26, 2022

Dealership Rating
Employee Rating

Excellent dealership I hate my truck back again and again her service or whatever I got to do or buy a new truck More

by Churanga60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Family Toyota of Burleson responded

Thank you for your business and kind words! We hope your day is incredible!

March 10, 2022

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Employee Rating

This is the BEST Toyota dealership in the DFW area. The people there really know how to make you feel comfortable and have the best atmosphere of ANY car dealer I have ever experienced in my life. I More

by James D
Recommend Dealer
Yes

Other Employees Tagged: Blake Byrd, Leith Almetwaly , Paul Denman

Mar 10, 2022

Family Toyota of Burleson responded

James, thank you for the five-star feedback! At Family Toyota of Burleson, our staff always aims to provide a quality and professional experience to assist with any of your auto needs. Your recommendation is greatly appreciated, and Family Toyota of Burleson looks forward to serving you again in the future!

March 06, 2022

Dealership Rating
Employee Rating

Paul Denman helped me find a family van that is low mileage, worked to get it to where it is affordable to our family budget. He was patient with all my questions. I have never felt so relieved with su More

by Krystal
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Byrd, Leith Almetwaly , Paul Denman

Mar 07, 2022

Family Toyota of Burleson responded

Hi Krystal, Thank you for your positive review. We are thrilled you had a professional, helpful and knowledgeable experience with our Sales Team. We hope you and your family enjoy your new purchase and we are looking forward to welcoming you again here at Family Toyota of Burleson.

October 12, 2020

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Employee Rating

Thanks you so much! For going over and above and beyond Assisting me with my vehicle purchase this was a wonderful experience I enjoyed it the courtesy the concern in the comfort you provided! More

by Msteward14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raad Batayneh , Allonzo Cheeks, Jammie !In service

Oct 12, 2020

Family Toyota of Burleson responded

Hi there, we appreciate your great review! We're happy to hear our team has gone above and beyond in assisting you with your vehicle needs. We are here anytime you need help.

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