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Nastassia Justice
Nastassia Justice at Family Toyota of Burleson
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Nastassia Justice

Family Service Advisor

Family Toyota of Burleson

801 S Burleson Blvd
Burleson, TX 76028

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5.0
148 Reviews
5.0

148 Reviews

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148 Reviews of Nastassia Justice

April 25, 2024

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I was able to get a same day appointment and everyone was so professional and friendly. They took care of everything. I highly recommend them. Great team throughout the dealership! More

by rhondaroyqualls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janet Hembey, Lindsey Sutton , Jevon Dorsey , Justin Ernst, Alex Bass

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April 19, 2024

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Great customer service, rep kept me updated on the progress throughout my time there. Good work! Thank you. More

by pmarklewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler

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Apr 19, 2024

Family Toyota of Burleson responded

We're grateful you appreciated the continuous updates from our team at Family Toyota of Burleson. Our customer service is key to good work! Your thanks are much valued.

March 29, 2024

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Came back to service my car and inquire about lease buyout options. Jason was quick and efficient in providing all options. Finished everything up in one visit! Will continue to take the 40 minute driv More

by madelaneramos
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Woodard, Derek Herndon, Leith Almetwaly, Jason Jutz, Seth Boutin

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Apr 13, 2024

Family Toyota of Burleson responded

We appreciate your trust in Family Toyota of Burleson for both servicing your car and discussing lease buyout options. Recognizing Jason's efficiency is meaningful to us. We look forward to seeing you on the road in a serviced car.

March 03, 2024

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It's a pleasure to come and get my RAV 4 service at Family Toyota, they are awesomely caring and professional. More

by iloveluci
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Service Time
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Recommend Dealer
Yes
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Apr 13, 2024

Family Toyota of Burleson responded

We're grateful for your 5-star rating and feedback on the RAV 4 service at Family Toyota of Burleson. Your positive words motivate our team further to maintain their professionalism and supportiveness.

February 09, 2024

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Employee Rating

This dealership is friendly cares about their customers, and is dependable I won't use any other dealership. More

by tcbrende06
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Alex Bass

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Apr 13, 2024

Family Toyota of Burleson responded

We appreciate your trust and support. It's nice to hear that you find Family Toyota of Burleson friendly and dependable. Thank you for choosing us.

February 03, 2024

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Your service department is very helpful and very knowledgeable great customer service and friendly keep up the excellent work. More

by Aramc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Justin Ernst, Alex Bass , Abigail McDaniel

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Apr 13, 2024

Family Toyota of Burleson responded

We appreciate your kind words. It's great to hear that our service department at Family Toyota of Burleson could knowledgeably assist you with friendly customer service. Thank you.

February 01, 2024

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THE PERFECT EXAMPLE OF EVERYTHING A FAMILY WOULD WANT FROM THEIR DEALERSHIP! Our Advisor, Alex, is PHENOMENAL! Always a wonderful experience! More

by stormy77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Bass

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Apr 13, 2024

Family Toyota of Burleson responded

We appreciate your affirmative feedback at Family Toyota of Burleson. It's reassuring to hear our team and services suit your needs efficiently. Thanks for choosing us.

February 01, 2024

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Car was completed at time promised. Service manager did everything required. Ice cream provided was nice. More

by Meme 24
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Recommend Dealer
Yes
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Apr 13, 2024

Family Toyota of Burleson responded

We appreciate your five star review and are glad you're pleased with our service management and complementary ice cream at Family Toyota of Burleson. Thank you.

January 19, 2024

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Al ways taken care of, always friendly service was quick now I’m out of 15 words More

by davide81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2024

Family Toyota of Burleson responded

We appreciate your support. It's our priority to provide quick and friendly service at Family Toyota of Burleson. Thank you for sharing your positive experience with us.

January 11, 2024

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Employee Rating

Always been top notch. We have enjoyed dealing with Family Toyota. We have told several people about this dealership More

by Tonybentley92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Bass , Jason

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Apr 13, 2024

Family Toyota of Burleson responded

Your positive feedback about Family Toyota of Burleson is very much appreciated. It's wonderful to know that your experience with us was a good one and you've recommended us. Thank you for this recommendaton, as we really value it!

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