Jamie Annese | Page 61

Excellent attention and service. I have been a Ferman customer for over ten years and have enjoyed their excellent customer service and quality cars from the least expensive to the mo I have been a Ferman customer for over ten years and have enjoyed their excellent customer service and quality cars from the least expensive to the most expensive. More

by PHILGRT42 Verified Customer Verified Customer

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Excellent service , friendly staff. Couldn't ask for more. I purchased a new M4, ordering it from the factory. Alexis kept me informed on status and delivery date. Pric , friendly staff. Couldn't ask for more. I purchased a new M4, ordering it from the factory. Alexis kept me informed on status and delivery date. Price negotiation was very smooth. Karl did an outstanding job working with Alexis to resolve a problem with my wife's new car, getting her into another one with little hassle. More

by Mrmojito Verified Customer Verified Customer

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Great service Always have top notch service at FERMAN MINi over these past 10+ years since I bought my 1st of 4 MINIS. A bunch of great friendly people is the norm Always have top notch service at FERMAN MINi over these past 10+ years since I bought my 1st of 4 MINIS. A bunch of great friendly people is the norm there in all departments I’ve had contacts with. More

by RLAVOIE04601 Verified Customer Verified Customer

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Great Service . Great experience. Great people. Easy to schedule appointments Gave me great information about my car, and had the additional items I was looking for . Great experience. Great people. Easy to schedule appointments Gave me great information about my car, and had the additional items I was looking for in the Parts Department. More

by daytonbills Verified Customer Verified Customer

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I always feel like family at Furman BMW They were very prompt and courteous in service actually in every department I’ve purchased a dozen BMWs from Furman BMW and they’ve been great over th They were very prompt and courteous in service actually in every department I’ve purchased a dozen BMWs from Furman BMW and they’ve been great over the years More

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Best BMW Dealer in town! I have purchased yet another BMW from Ferman and once again received the absolute best service possible! To have an enjoyable car buying experience i I have purchased yet another BMW from Ferman and once again received the absolute best service possible! To have an enjoyable car buying experience is not very common but the team at this dealership absolutely make it that way and I constantly recommend them! Their service department is absolutely top-notch as well and will bend over backwards to meet your needs and then some. I definitely intend on remaining a loyal Ferman customer for both service and future purchases...and a special thank you to Mary, Tomas, Jamie and Alex the BMW genius for your particularly outstanding service!! More

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Very Easy to Transact I had worked with Brian Gaines before and knew he was a straight shooter. He was informative in the process, very quick to respond and efficient in g I had worked with Brian Gaines before and knew he was a straight shooter. He was informative in the process, very quick to respond and efficient in getting my out the door. This was my third purchase from Brian and would use him in the future. Erin Chaparro was very helpful on the financing side securing a competitive rate and working through the paperwork process quickly. I did not feel pressure from anyone and that is important to me. More

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Jamie Service Review Jamie and tech were great! Please to work with. Great communication about progress. Previously serviced at Bert Smith, and will not return even though Jamie and tech were great! Please to work with. Great communication about progress. Previously serviced at Bert Smith, and will not return even though it is much closer to my home. More

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Pleasantly surprised I first went to Ferman 3 years ago. It was a horrible experience all the way around. People at gas stations would approach me as i was gassing my car I first went to Ferman 3 years ago. It was a horrible experience all the way around. People at gas stations would approach me as i was gassing my car to relay their horror stories about the dealership. In February it was time to get another car. I searched for 3 weeks and finally the car i wanted showed up a Ferman. I had no choice. From the moment i arrived the changes were evident. This new staff offers a kindness i had never seen there before. It is kept a lot cleaner than it was 3 years ago, employees who don't have to speak to me do so anyways in an over the top friendly manner, and i find handwritten thank you notes in my car waiting for me after service. 3 years ago i had work done and my car was returned 2 me stalling out at traffic lights and emitting white smoke from my exhaust. When i addressed this with the old staff I was given a brush off. Yesterday was my 1st true service visit on the new car. I have a service warranty and was afraid that might lead to sub par service. Untrue! They care for my car as if i were spending the thousands of dollars it takes to maintain a twin turbo 750. I love my preowned 750. I enjoy my time at Ferman, and i truly like the staff. Thank you Ferman. More

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Reasonable for an oil change Price is always an issue since I own an older model. I keep my car in excellent condition. Will probably have to start using private mechanics to mai Price is always an issue since I own an older model. I keep my car in excellent condition. Will probably have to start using private mechanics to maintain my car in the future. Not worth the cost to maintain a vehicle 11 years old at your parts and labor prices. I know I won't be purchasing another BMW because of this. More

by CHRISTYCHOLCOMBE Verified Customer Verified Customer

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