JON CONWAY
JON CONWAY at Southern Ford
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JON CONWAY | Page 2

LANE MANAGER

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
159 Reviews

Dealership Experience

3 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

159 Reviews

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159 Reviews of JON CONWAY

May 11, 2024

Dealership Rating
Employee Rating

They got my truck in troublesome it a d got it fixed very quickly. Took my service records from previous dealership and integrated the into their system. They are now my go to dealership. More

by dwmoorhouse
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 14, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 11, 2024

Dealership Rating
Employee Rating

Please park in front of or in driveway of the person house so that the neighbors don’t get upset More

by R2J4M6G8
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 14, 2024

Southern Ford responded

We appreciate your 4-star rating!

May 11, 2024

Dealership Rating
Employee Rating

Thus dealership have taken the up most care of my vehicle as well as my husband vehicle. Thanks you all so much. More

by tgallashaw16
Service Price Transparency
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Recommend Dealer
Yes
May 14, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 08, 2024

Dealership Rating
Employee Rating

The facility is clean and accommodating. The service is great, prompt, and the staff are pleasant. More

by LAWANDAB88
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 09, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 08, 2024

Dealership Rating
Employee Rating

It was very easy to schedule my service online. Prompt completion of my requested services. More

by trisharoper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 07, 2024

Dealership Rating
Employee Rating

Jion kept me informed on all aspects of my vehicle maintenance progress. Vehicle was finished as requested More

by JIM3831
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
May 08, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 07, 2024

Dealership Rating
Employee Rating

Service was great and fast and the price was excellent can’t wait to come back. More

by Mizelldevonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 07, 2024

Dealership Rating
Employee Rating

Fast friendly service. All were on time and very polite. My car was done when iexpecd. More

by mmeme1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 06, 2024

Dealership Rating
Employee Rating

Excellent service and very friendly atmosphere. Everything went right. Was treated exceptionally well. Would recommend More

by WARREN.EDWIN172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 06, 2024

Dealership Rating
Employee Rating

Would rate better but do to my recent bad experience I can't. My oil light is coming on oil is low again my car haven't been right since they double charged me for the wrong oil and they never put the oil More

by Julian
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
May 08, 2024

Southern Ford responded

Julian. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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