EDDIE MARSHALL
EDDIE MARSHALL at Southern Ford
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EDDIE MARSHALL

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
31 Reviews
4.8

31 Reviews

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31 Reviews of EDDIE MARSHALL

May 02, 2024

Dealership Rating
Employee Rating

Service was great. Little hard to find where commercial service was but they all were so friendly. More

by JSanford
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Recommend Dealer
Yes

Other Employees Tagged: QUERIDA WILLIAMS

May 02, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 27, 2024

Dealership Rating
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The service manager (Eddie) was extremely helpful and the service tech was polite and professional. Absolutely the best service. One a five star scale I would give them 20 stars More

by Trimar
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Recommend Dealer
Yes
Apr 30, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 25, 2024

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Professional And courteous . The mechanics are top notch and honest. Good attitude and atmosphere. Thanks? More

by HAYWOOD642
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Recommend Dealer
Yes
Apr 26, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 24, 2024

Dealership Rating
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Been coming here for years. Always had great service . Staff is friendly and ver knowledgeable More

by TRNCET37
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Recommend Dealer
Yes
Apr 25, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 20, 2024

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Employee Rating

Great service. Kept me updated and sent reminders for the appointment. I recommend using them to maintain you truck! More

by rjdowling80
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Recommend Dealer
Yes
Apr 24, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 20, 2024

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Employee Rating

Eddie and his team are always customer focused, and thorough in their work. We are constantly impressed with their friendly support! More

by kienlefred
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES

Apr 24, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 18, 2024

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Employee Rating

This place did a quick job. They had me come pick up my car while waiting for parts and got most done in one day. More

by PATGAT96
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Recommend Dealer
Yes
Apr 19, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 16, 2024

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Employee Rating

Sales department took care of issue I had with used truck I recently purchased. I will come back in the future for services. More

by fansabo
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Recommend Dealer
Yes
Apr 17, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 15, 2024

Dealership Rating
Employee Rating

Eddie in the service department worked with sales team to get issue taken care of a no charge. Will definitely go back in the future. More

by fansabo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: MANNY PATEL

Apr 16, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 10, 2024

Dealership Rating
Employee Rating

Jon and the Southern Ford Team are great to work with. I appreciate you all! More

by Not the GM
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2024

Southern Ford responded

Thank you.

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