ALICIA CHAPMAN-JONES

Service department very responsive to customers. Scheduling and completing service work is done efficiently and effectively. Scheduling and completing service work is done efficiently and effectively. More

by morello668 Verified Customer Verified Customer

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Very good service and fairly quick service calls. Only had 2 service calls but both have been pleasant and fairly quick. Only had 2 service calls but both have been pleasant and fairly quick. More

by ramblingmando Verified Customer Verified Customer

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Service department is ok but they don’t trouble shoot properly. The way they diagnose a problem is unreal. However they do good work in most areas. They are also pretty polite. properly. The way they diagnose a problem is unreal. However they do good work in most areas. They are also pretty polite. More

by busywoman03 Verified Customer Verified Customer

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I had a great experience this last service visit. Alicia Chapman was an outstanding service rep. I want her to handle my future services from now on. I usually have to stand in front of service de Alicia Chapman was an outstanding service rep. I want her to handle my future services from now on. I usually have to stand in front of service desk for a long time while service people look at me like I am invisible.... Not Alicia - she called me up immediately and got me taken care of appropriately. Give her a promotion and raise. More

by JOHNSONJC123 Verified Customer Verified Customer

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I went to get an electrical problem fixed and ended paying for other services but the original problem was never fixed. I'm hoping they'll fix it the second time around! paying for other services but the original problem was never fixed. I'm hoping they'll fix it the second time around! More

by sagentoid Verified Customer Verified Customer

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I gave five stars because service was excellent thank you. Pick up and delivery was awesome I didn't have to miss work. you. Pick up and delivery was awesome I didn't have to miss work. More

by eagleman2k Verified Customer Verified Customer

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I have used this dealership service department for years and had no complaints with personnel or service outcomes. But recently I felt that I was grossly overcharged on a simple airbag warning light repair. and had no complaints with personnel or service outcomes. But recently I felt that I was grossly overcharged on a simple airbag warning light repair. This one transaction has left me far less satisfied with the company. More

by XEDAVIESG Verified Customer Verified Customer

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I had a great experience when I had to have my car fixed. The team was kind, quick, and had great communication. The team was kind, quick, and had great communication. More

by tiff.1013 Verified Customer Verified Customer

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Jon is very professional, courteous, and eager to determine my needs. He went to extra yard to ensure that all of my concerns were addressed and or corrected. Need more people I can in the workforce determine my needs. He went to extra yard to ensure that all of my concerns were addressed and or corrected. Need more people I can in the workforce and he is one of the main reasons I continue to use that service department. More

by REGGIE Verified Customer Verified Customer

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helped me address my concerns in a timely manner grateful for the help keep up the great work grateful for the help keep up the great work More

by Jordi.jg8 Verified Customer Verified Customer

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