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JON CONWAY
Refer Me
129 Reviews
Dealership Experience
3 yrs, 5 mos
Industry Experience
16 yrs
Languages Spoken
English
129 Reviews
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129 Reviews of JON CONWAY
May 02, 2024
My service advisor, Jon, was courteous and provided status updates to me about my truck’s status during the day. Although there were many recall fixes to be made, the service department was quick and f status updates to me about my truck’s status during the day. Although there were many recall fixes to be made, the service department was quick and finished my truck the same day. More
by DLSHRINER
Verified Customer
Helpful 
May 02, 2024
The service was fast this time. They forgot to give me a battery for my key and I had to wait because my representative forgot but another male representative just told me to wait They forgot to give me a battery for my key and I had to wait because my representative forgot but another male representative just told me to wait until the other person came back and because I waited so long another female representative went and got the battery for me and put it in my key so I did like the fact that the other male representative could not have assisted me but the female representative did and I appreciate it More
by TBIRDEN1213
May 02, 2024
excellent service as always at Southern Ford. Jon Conway is so professional and courteous. been dealing with Southern Ford for years and will continue to do so. Jon Conway is so professional and courteous. been dealing with Southern Ford for years and will continue to do so. More
by rws13
April 29, 2024
I have used this dealership service department for years and had no complaints with personnel or service outcomes. But recently I felt that I was grossly overcharged on a simple airbag warning light repair. and had no complaints with personnel or service outcomes. But recently I felt that I was grossly overcharged on a simple airbag warning light repair. This one transaction has left me far less satisfied with the company. More
by XEDAVIESG
Other Employees Tagged: ALICIA CHAPMAN-JONES, STEPHANIE SPANGLER
April 27, 2024
Everyone there was friendly and helpful. We were very happy with the service, so much t hat we ordered a new truck. We were very happy with the service, so much t hat we ordered a new truck. More
by DFERNALD
Other Employees Tagged: ALICIA CHAPMAN-JONES
April 27, 2024
The dealership thoroughly diagnosed my truck's breaking problem. They let me see the condition of all four brakes, and they carried out my instructions for repairing the brakes very well. problem. They let me see the condition of all four brakes, and they carried out my instructions for repairing the brakes very well. More
by BOBNBARBARA
Other Employees Tagged: Marcus Mitchell
April 27, 2024
Jon is very professional, courteous, and eager to determine my needs. He went to extra yard to ensure that all of my concerns were addressed and or corrected. Need more people I can in the workforce determine my needs. He went to extra yard to ensure that all of my concerns were addressed and or corrected. Need more people I can in the workforce and he is one of the main reasons I continue to use that service department. More
by REGGIE
Other Employees Tagged: ALICIA CHAPMAN-JONES, STEPHANIE SPANGLER
April 26, 2024
The service department had my car diagnosed and fixed quickly. Jon Co way was helpful and so was the technician. quickly. Jon Co way was helpful and so was the technician. More
by RAVEN.CASH1
Other Employees Tagged: JOSH COBB, DAKOTA BOOTH, ROBERT MUIR, SAM BELL, QUERIDA WILLIAMS , The technician who worked on my car.
April 26, 2024
John always goes over and above to take care of my family. John should be promoted and given a raise. family. John should be promoted and given a raise. More
by Jimmie
Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, STEPHANIE SPANGLER
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