JON CONWAY
JON CONWAY at Southern Ford
Refer Me

JON CONWAY | Page 3

LANE MANAGER

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

Contact Me
4.9
180 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

16 yrs, 1 mo

Languages Spoken

English English

4.9

180 Reviews

Write a Review

180 Reviews of JON CONWAY

May 18, 2024

Dealership Rating
Employee Rating

They do a good job. I don’t feel pressured to have more than necessary work done. They are busy but if you plan ahead appointments are readily available. Once in for ser More

by jlsschofield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 16, 2024

Dealership Rating
Employee Rating

Great customer service. John kept me abreast of updates and items needed for service and repair. More

by Fredrick Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 16, 2024

Dealership Rating
Employee Rating

Alicia is very professionable, courteous, prompt, and understands the work that needs to done and explains what work was done. More

by R. Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES

May 16, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 16, 2024

Dealership Rating
Employee Rating

Quick to always find the best solutions for you. Very responsive in letting me know when any changes have been made and what I need to go on further More

by cliffordw87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 16, 2024

Dealership Rating
Employee Rating

Great service. Jon is very helpful, and they were able to get me in on short notice, and get my issues resolved quickly. More

by markwsteward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 16, 2024

Dealership Rating
Employee Rating

John was very helpful and kept me up to date on my repairs and gave a very detailed explanation of what was going to happen. More

by Maurice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 15, 2024

Dealership Rating
Employee Rating

Ms. Alicia was very helpful and return calls & texts within the hour. I was very impressed More

by R. Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES

May 16, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 14, 2024

Dealership Rating
Employee Rating

Superb service…ask for Jon! He’ll walk you through the work needed and future work too…and give you advice you can trust. More

by CJYorktown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 14, 2024

Dealership Rating
Employee Rating

We travel out of our way to have our cars serviced by this dealership because we like the customer service and trust our vehicles are properly serviced and repaired. More

by cosbys109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 12, 2024

Dealership Rating
Employee Rating

Jon Conway and his staff are professional & efficient, drop the truck off around one was able to pick it up before four can’t argue with that More

by JCDEWING
Recommend Dealer
Yes
May 14, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Dealership Inventory (269 Vehicles)

new 2024 Ford F-150 car, priced at $56,823
2024 Ford F-150
new
Avalanche Gray exterior
Automatic
Four-wheel Drive
used 2019 Lincoln Nautilus car, priced at $18,700
2019 Lincoln Nautilus
used
White Platinum exterior
Automatic
Front-wheel Drive
used 2023 Jeep Wagoneer car, priced at $65,000
2023 Jeep Wagoneer
used
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
used 2021 Ford F-150 car, priced at $37,600
2021 Ford F-150
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Bronco Sport car, priced at $34,202
2024 Ford Bronco Sport
new
Cactus Green / Gray exterior
Automatic
Four-wheel Drive
used 2021 Nissan Altima car, priced at $18,400
2021 Nissan Altima
used
Storm Blue Metallic exterior
CVT
Front-wheel Drive