Fred Singleton

Disappointed after the sale ***UPDATE*** Still no response after more phone calls and messages left. I purchased 2 cars on Black Friday. The actual purchase experience was good ***UPDATE*** Still no response after more phone calls and messages left. I purchased 2 cars on Black Friday. The actual purchase experience was good, my salesman DJ was very helpful and couldn't have been nicer. Bree from the internet team was actually the reason we drove over from St. Petersburg. We got good deals on the cars, I'm satisfied with the price. The managers we worked with were actually great, not too pushy and really wanted to work with us. The whole process took about 6 hours which is a lot when you arrive at the dealership with the cars already picked out, but it was Black Friday so I'm willing to cut some slack. Service after the sale is why the rating is only 3 stars. I refinanced both cars and have been trying to get a refund on my GAP insurance. I've left 3 messages and nobody from the finance team will call me back. This tells me the dealer only cares about you until they have your money. I'm a loyal Hyundai customer and these are our 7th and 8th Hyundai purchases since 2013. I will continue to be a Hyundai customer but I will go back to the dealership where I purchased the other 6 cars when we are ready to trade again in a couple of years. More

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Purchased 2017 4Runner. Emily was great Emily Matos was very professional, straight forward, and easy to work with. The Financing department was a breeze. Thank you very much for making it e Emily Matos was very professional, straight forward, and easy to work with. The Financing department was a breeze. Thank you very much for making it easy. More

by robertfhorne Verified Customer Verified Customer

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Good excellent and nice The place is nice and professionally laid out. Customer care is perfect and smiling service writer. It didn’t take long for them to do all repairs and The place is nice and professionally laid out. Customer care is perfect and smiling service writer. It didn’t take long for them to do all repairs and service. Left with a done repairs and a clean car More

by Ratu Verified Customer Verified Customer

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wonderfull great service mary wonderfull to work with job came out perfect and possible short time service center is great to wait in and the people are great service mary wonderfull to work with job came out perfect and possible short time service center is great to wait in and the people are very helpfull More

by ARTIE1 Verified Customer Verified Customer

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Excellent Took in my vehicle in for its 15,000 miles maintenance and Mary as usual has always being wonderful. She always makes it stress free. Took in my vehicle in for its 15,000 miles maintenance and Mary as usual has always being wonderful. She always makes it stress free. More

by flightpach Verified Customer Verified Customer

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Arbitration People are freindly and the atmosphere is comfortable. They even have a charging station. They have coffee, water and fresh pop corn. The wait is not People are freindly and the atmosphere is comfortable. They even have a charging station. They have coffee, water and fresh pop corn. The wait is not very long at all. More

by craftyperson999 Verified Customer Verified Customer

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Amazing Very good customer service 👍 Felix Nieves is the best and very happy with my new suv he was very informative in explaining the Kona was built and all Very good customer service 👍 Felix Nieves is the best and very happy with my new suv he was very informative in explaining the Kona was built and all its features and gadets Richie Parry was very helpful in showing me cars and the tech part More

by janicehughes0222 Verified Customer Verified Customer

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Excellent Service is always great and my service advisor Roxanne is awesome. She always makes sure my car is taking care of and that's why I come back. Service is always great and my service advisor Roxanne is awesome. She always makes sure my car is taking care of and that's why I come back. More

by tabrooks12 Verified Customer Verified Customer

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Great new vehicle The best time ever buying a new car—-took three hours from drive in to drive out. Loved the salesperson Jeena Great service Love-theo car The best time ever buying a new car—-took three hours from drive in to drive out. Loved the salesperson Jeena Great service Love-theo car More

by jon3471 Verified Customer Verified Customer

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New vehicle Just purchased my 4th Hyundai. I wouldn't dream of buying anywhere else. I love my Sante Fe and the entire team is amazing!!!!!!!!!!!!!! thanks for al Just purchased my 4th Hyundai. I wouldn't dream of buying anywhere else. I love my Sante Fe and the entire team is amazing!!!!!!!!!!!!!! thanks for always giving me the royal treatment! More

by REBECCAXO96 Verified Customer Verified Customer

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