Roxanne Curral

I purchased 2 Ioniq 5’s from this dealership in 2022 and those transactions were very smooth overall. So far we have had carpeting come off the back of the rear seats, USB ports blown, and now I have a saf those transactions were very smooth overall. So far we have had carpeting come off the back of the rear seats, USB ports blown, and now I have a safety system alert that’s disabling many of the smart features in the car. Would any of this be a deal breaker? Not necessarily it wouldn’t no… So why the 3 star rating? Well, you see the service department is the real issue! They don’t want to do anything but basic maintenance on weekends, so I still don’t have my USB ports fixed, and the safety recalls and safety alerts are treated like routine maintenance. I had a recall scheduled and they cancelled it due to a Hurricane, but did they proactively attempt to reschedule people? Nope! So now I have a real issue and this dealer is 2 miles away, but they will only do diagnostics on weekdays and can’t get me in for more than 3 weeks. So I called Hyundai corporate and all they would do was find em another dealer 20 miles away that would do the diagnostics on a Saturday and even that is 2 weeks away! This is literally the worst service I’ve ever had from an auto manufacturer and I will likely just trade the car for a better brand when this issue is fixed! More

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ZER0 stars, you will be lied to by everyone there. That's what a car dealership does. What to keep your job there, you must bring in money. Yes, I was told that by a person who worked at one. My personal ex what a car dealership does. What to keep your job there, you must bring in money. Yes, I was told that by a person who worked at one. My personal experience at this place was there for recall and was told I also needed 1100.00 to 1500.00 of work. Went to two different national automobile repair chains, and was told I was lied to. That work was not needed at all. Speaking to other people in service waiting area was told the same. There for one thing, then rep. Comes to you with list of lies of things your car needs. This place not satisfied with thousands they get from you when way overcharging on sales. Neighbor who unfortunately bought a hyundai needed a part. Hyundai parts 860.00, auto zone 299.00. Don't be a fool. KEEP away from this place. More

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Assistant Service manager ROXANNE CURRAL When I came in for service, i was greeted with respect and kindness. IT'S BEEN TO LONG SINCE I FELT THIS there is at least one beautiful person in th When I came in for service, i was greeted with respect and kindness. IT'S BEEN TO LONG SINCE I FELT THIS there is at least one beautiful person in this crazy world,,and she showed compassion and concern for me and my car. I would like to see her promoted to service manager thank you deeply Roxanne Curral Leo Rhault More

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Great service. Mike Morris, manager, and Moji salesman very helpful and nice. Roxanne in service very friendly and extremely helpful and nice! Great place! T very helpful and nice. Roxanne in service very friendly and extremely helpful and nice! Great place! T More

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Service review My visit to the service center on the 26th of August in the year 2 thousand and nineteen was quite a pleasureable experience. I would recommend. My visit to the service center on the 26th of August in the year 2 thousand and nineteen was quite a pleasureable experience. I would recommend. More

by mike8536 Verified Customer Verified Customer

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Drunk lock fix Shaun is the best, go above and beyond! I don’t care what the issue is, Shaun go above , very patient and professional. I will recommend my friends to Shaun is the best, go above and beyond! I don’t care what the issue is, Shaun go above , very patient and professional. I will recommend my friends to see Shaun, he is the best so far! More

by MILODAVIS2 Verified Customer Verified Customer

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They drove me home while I waited Extended warranty was worth it. A/C compressor went. They drove me home and picked me back up within a few hours. Friendly service and gave me a compl Extended warranty was worth it. A/C compressor went. They drove me home and picked me back up within a few hours. Friendly service and gave me a complete diagnostic More

by cbrandl01 Verified Customer Verified Customer

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Takes to long for an oil change. I really went in to look at a new Kona and ended up Getting my oil changed after I talked to the the Best ever salesman Cory C! Although I can’t buy I really went in to look at a new Kona and ended up Getting my oil changed after I talked to the the Best ever salesman Cory C! Although I can’t buy what I want right now, I sure do hope he’s there when it’s time for me to buy it. He’s great. More

by DIZZYJAC1 Verified Customer Verified Customer

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Error Corrected I had my routine oil change and check on 11/21/2019. After driving a few miles I had a bad odor of burning oil in the car. When I arrived home there w I had my routine oil change and check on 11/21/2019. After driving a few miles I had a bad odor of burning oil in the car. When I arrived home there was oil spilled on the engine, firewall and everywhere. I called Hyundai service after 7pm and a service Manager Andrew sent someone to my house to take the car and clean the oil and check the car. It was returned the next morning. Outstanding response to the problem and great customer focus. More

by pgonzalez46 Verified Customer Verified Customer

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Stress free service I pulled my car to the service area and they immediately pointed me to where I needed to go and the wait wasn’t even that long. I pulled my car to the service area and they immediately pointed me to where I needed to go and the wait wasn’t even that long. More

by truongnick12 Verified Customer Verified Customer

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