Alan Wooldridge

Disappointed after the sale ***UPDATE*** Still no response after more phone calls and messages left. I purchased 2 cars on Black Friday. The actual purchase experience was good ***UPDATE*** Still no response after more phone calls and messages left. I purchased 2 cars on Black Friday. The actual purchase experience was good, my salesman DJ was very helpful and couldn't have been nicer. Bree from the internet team was actually the reason we drove over from St. Petersburg. We got good deals on the cars, I'm satisfied with the price. The managers we worked with were actually great, not too pushy and really wanted to work with us. The whole process took about 6 hours which is a lot when you arrive at the dealership with the cars already picked out, but it was Black Friday so I'm willing to cut some slack. Service after the sale is why the rating is only 3 stars. I refinanced both cars and have been trying to get a refund on my GAP insurance. I've left 3 messages and nobody from the finance team will call me back. This tells me the dealer only cares about you until they have your money. I'm a loyal Hyundai customer and these are our 7th and 8th Hyundai purchases since 2013. I will continue to be a Hyundai customer but I will go back to the dealership where I purchased the other 6 cars when we are ready to trade again in a couple of years. More

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Good excellent and nice The place is nice and professionally laid out. Customer care is perfect and smiling service writer. It didn’t take long for them to do all repairs and The place is nice and professionally laid out. Customer care is perfect and smiling service writer. It didn’t take long for them to do all repairs and service. Left with a done repairs and a clean car More

by Ratu Verified Customer Verified Customer

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I was impressed with the honesty and patience of the people Very good purchasing experience everyone I worked with was patient helpful and kind the salesman wanted me to be happy with my purchase and did all he Very good purchasing experience everyone I worked with was patient helpful and kind the salesman wanted me to be happy with my purchase and did all he could to make my experience a good one More

by Nancy Verified Customer Verified Customer

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very fast and efficient servie I gave it five stars because that's the most I could give, the service is top grade and the personal in service were friendly, helpfull and profession I gave it five stars because that's the most I could give, the service is top grade and the personal in service were friendly, helpfull and professional. More

by niki069a Verified Customer Verified Customer

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Very good and helpful Was very helpful and informative. No problem turning our leased car in a couple of months ahead of time. Overall a good experience.would recommend thi Was very helpful and informative. No problem turning our leased car in a couple of months ahead of time. Overall a good experience.would recommend this dealership to anyone. More

by jfm3252 Verified Customer Verified Customer

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New Vehicle Shane was very helpful with the purchase of our new Tucson. He took the time to explain in detail all the new features of our car. Shane was very helpful with the purchase of our new Tucson. He took the time to explain in detail all the new features of our car. More

by stephandgrace Verified Customer Verified Customer

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Happy with my experience Robert hamm was amazing he did everything he could to get me my dream car. He was with us every step of the way to ensure we had everything we needed. Robert hamm was amazing he did everything he could to get me my dream car. He was with us every step of the way to ensure we had everything we needed. He has checked up on the car since I left the dealership. I'm extremely satisfied. Hyundai has great cars and I will be back again for my next car. More

by nene_ioviero Verified Customer Verified Customer

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Great inventory and impeccable service We were not looking forward to walking out with a brand new car, but the sales rep and managers made it happen. No pushy salesmen or haggle. I would r We were not looking forward to walking out with a brand new car, but the sales rep and managers made it happen. No pushy salesmen or haggle. I would recommend Hyundai of New Port Richey to anyone looking for true value and excellent customer service. More

by QTPIE007 Verified Customer Verified Customer

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Happy This service visit very easy. I came in due to an unexpected concern, got me set up in a rental and had my vehicle finished soon after. Thank you! This service visit very easy. I came in due to an unexpected concern, got me set up in a rental and had my vehicle finished soon after. Thank you! More

by FuzzyWuzzyHadABear Verified Customer Verified Customer

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Last CarChevy Impala I finally realized that, due to my age, I would probably be buying my last car. I nee a car that is reliable and comfortable for my trips to and from I finally realized that, due to my age, I would probably be buying my last car. I nee a car that is reliable and comfortable for my trips to and from the kids homes. I choose Hyundai because, from past experience I knew I would get that. More

by OKOWHITE3 Verified Customer Verified Customer

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