Dorit Figueroa
Dorit Figueroa at Mercedes-Benz of Silver Spring
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Dorit Figueroa | Page 4

Finance Director

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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5.0
250 Reviews

Dealership Experience

11 yrs, 1 mo

5.0

250 Reviews

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250 Reviews of Dorit Figueroa

August 16, 2023

Dealership Rating
Employee Rating

Excellent customer service and quick response in resolving my tire issues. Thank you so much for all your help. More

by RMoore3803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2023

Mercedes-Benz of Silver Spring responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Silver Spring. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 14, 2023

Dealership Rating
Employee Rating

SUPER BIG SHOUT OUT TO THANK MR. KARIFA MARA FOR FOING DUCH AN AMAZING JOB SELLING ME MY DREAM CAR!!!!! More

by Tdwilson4250
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: May Shyne , Karifa Mara

Aug 18, 2023

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

July 30, 2023

Dealership Rating
Employee Rating

Chevist Mitchell is the best at what he does. Couldn’t have been any happier with the purchase. Stuck with him for life. More

by Bridget
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chevist Mitchell

Aug 02, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 15, 2023

Dealership Rating
Employee Rating

Mr Moore is very helpful and professional going beyond the call for his customer service More

by BertaLuv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Arias, Edward Moore

Jul 17, 2023

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 25, 2023

Dealership Rating
Employee Rating

I had a great experience with Shauntee, her customer service was amazing and knowledgeable as well More

by Yolanda Rodriguez
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Shauntee Lawrence

Jun 28, 2023

Mercedes-Benz of Silver Spring responded

Hi Yolanda, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 20, 2023

Dealership Rating
Employee Rating

Mercedes-Benz of Silver Spring is the epitome of what I expected from an MB Dealership.. Chevist Mitchell was phenomenal!! From researching, driving and ultimately building what I wanted, this process was More

by Jlkennedy03
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jim Elefantis, Chevist Mitchell

Jun 28, 2023

Mercedes-Benz of Silver Spring responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

June 10, 2023

Dealership Rating
Employee Rating

I had an awesome experience with Karifa Mara. Very professional and well dressed I highly recommended. More

by Johnny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karifa Mara

Jun 13, 2023

Mercedes-Benz of Silver Spring responded

Hi Johnny, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 07, 2023

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Employee Rating

The entire service consultations on vehicle feature options, not to mention the patience of the sells man is amazing. I will recommend Edward and Mercedes Benz of silver spring to all my family and fri More

by Kmuzzein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Nichols, Edward Moore

Jun 10, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

May 29, 2023

Dealership Rating
Employee Rating

Karifa was incredibly professional and attentive. He listened to my needs and preferences, and his recommendations were spot-on. He made the entire car-buying process smooth and enjoyable! More

by Moss Onn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karifa Mara

Jun 05, 2023

Mercedes-Benz of Silver Spring responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

May 23, 2023

Dealership Rating
Employee Rating

I’m giving this experience five stars. I’ve always wanted to purchase a Mercedes and finally decided to go for it. Percy made this a first class experience from the minute he met me on the More

by Trish
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Percy Agyei-Obese

Jun 02, 2023

Mercedes-Benz of Silver Spring responded

Hi Trish, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

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