Celestine Lovence | Page 8

Easy Lease Exchange From my initial phone call with Jay I could tell this was going to be a great experience! My salesman Lovence was on top of his game when we arrived t From my initial phone call with Jay I could tell this was going to be a great experience! My salesman Lovence was on top of his game when we arrived the vehicle was ready for my test drive, he thoroughly explained the features and made sure I was happy with the color and style of my vehicle. Finance was quick and funny. They made the whole lease exchange process easy and enjoyable. I will be back and would easily recommended anyone else to go to them. More

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Excellent experience with Lovence!! This is my second consecutive lease purchase from Lovence at MB of Silver Spring. I've dealt with many car sales representative; however, none compare This is my second consecutive lease purchase from Lovence at MB of Silver Spring. I've dealt with many car sales representative; however, none compare to Lovence. Not only did he work out excellent deals each time for me, but he also made sure I got the exact car that I want. Lovence always demonstrates exemplary customer service, the highest degree of respect and professionalism. He is very considerate, patient and knowledgeable about the vehicle and different options. More

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Repeat customer X 3 Purchasing my 3rd vehicle from Mercedes Benz of Silver Spring was a piece of cake. My finance person Dorit was able to secure excellent financing prio Purchasing my 3rd vehicle from Mercedes Benz of Silver Spring was a piece of cake. My finance person Dorit was able to secure excellent financing prior to me arriving and after I completed the appplication online. Of course because of the excellent service I’ve always received from Lovence he will always be my sales person of choice. They both make this experience such a pleasure. Chris Costlow you have another vehicle coming your way for your excellent service. More

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Mercedes Benz of Silver Spring is the best My husband just bought me a MB from Silver Spring on 2-10-18. That’s our fourth Mercedes Benz from the Silver Spring Branch. The sales person Lovence My husband just bought me a MB from Silver Spring on 2-10-18. That’s our fourth Mercedes Benz from the Silver Spring Branch. The sales person Lovence is the best. He knows his job so well and he’s very kind, respectful, and professional. The process was very short and sweet, we’re really happy dealing with this dealership again. The price was the best, would not have done it any other way. More

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Excellent Customer Service Chis Costlow, service, Lovence, Sales always provide me with excellent customer service. I am a dedicated customer because of the service I receive fr Chis Costlow, service, Lovence, Sales always provide me with excellent customer service. I am a dedicated customer because of the service I receive from them and the staff that I interact with during each visit. More

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First Class Service My friend suggested that I speak with her salesman st Mercedes Benz of Silver Spring, we drove from Baltimore so that I could meet with him. When I te My friend suggested that I speak with her salesman st Mercedes Benz of Silver Spring, we drove from Baltimore so that I could meet with him. When I tell you the experience at Mercedes Benz of Silver Spring with Celestin Lovence was nothing less than TOP NOTCH, First Class from the time we stepped in the door until I drove off in my brand new vehicle. Service at it's BEST. He is a professional concerned salesman that takes extra good care of his clients. Thanks again Lovence! More

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Simply fabulous!! Just purchased a certified pre-owned GL 450 with a trade-in. The service and overall experience was fabulous. Lovence, Terrance, Elias and the team a Just purchased a certified pre-owned GL 450 with a trade-in. The service and overall experience was fabulous. Lovence, Terrance, Elias and the team are top-notch. Highly recommend Mercedes of Silver Spring to anyone shopping for a new or ore-owned vehicle! More

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Great atmosphere and service from this dealer! I haven't owned a Mercedez Benz in Over 10 years but these gentleman truly gave expertise, guidance, and honesty throughout the process. No hassle and I haven't owned a Mercedez Benz in Over 10 years but these gentleman truly gave expertise, guidance, and honesty throughout the process. No hassle and willing to work hard for your comfort and satisfaction most of all. Would define consider coming back for my next vehicle and working with these fine gentleman again. Truly made a special day and surprise for my Wife! Thank you again and AMG is the only way to go in class! More

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Exceptional Sales Consultant I would like to take the time out to say a BIG Thanks to Lovence. Nola is almost 3 months old and every time I get in her I am smiling. Lovence this i I would like to take the time out to say a BIG Thanks to Lovence. Nola is almost 3 months old and every time I get in her I am smiling. Lovence this is #4 for me. It’s because of you why I travel 45 plus miles when I could have gone to a much closer dealership. Lovence you are so knowledgeable, friendly & kind and take the time to explained the new features on Nola. I appreciate you and all you do & hope to send some more friends to you this coming year. Lovence you are truly an asset to Mercedes Benz and I hope they know that. To get me coming back and to have spent over $90,000.00 leasing that speaks volumes. I will be back in a few years and hope you will be there if not i’ll be going somewhere else. Please stay so I can continue doing business with you. Thanks for all you do. P.S. kudos to Terrance for getting me finances. You guys ROCK. Wishing you a wonderful 2018 and I hope you double your sakes this year. Sincerely, Sonia Thompson More

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Outstanding Customer Service This employee has always exemplifies outstanding serv ice. He is very knowledgeable of the cars and explains in great detail the different functions This employee has always exemplifies outstanding serv ice. He is very knowledgeable of the cars and explains in great detail the different functions and how to use them. His friendly and outgoing personality is a great asset to his profession. More

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