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Andy Tran

Overview Reviews (95) Inventory (371)

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Andy Tran

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Andy Tran

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

Hello, I am Andy Tran. I have been here since 2009. I am a service adviser and would like to help you in any way I can. I appreciate everyone that comes in and get their service done with us. Have a great day and hope to see you soon!

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5.0

95 Reviews

Overview Reviews (95) Inventory (371)

Dealership Experience

15 yrs, 3 mos

Industry Experience

15 yrs, 3 mos

Specialties & Trainings

Customer Service

5.0

95 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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95 Reviews of Andy Tran

April 15, 2024

Dealership Rating

Employee Rating

Great work. Easy. Nice workers. Cozy waiting room. My go to to get my car fix. Easy. Nice workers. Cozy waiting room. My go to to get my car fix. More

by JDMsquared

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 15, 2024 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review Elk Grove Toyota. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

January 19, 2024

Dealership Rating

Employee Rating

My vehicle was repaired correctly in a timely manner and I wasn't price gouged like many other dealers have been doing lately. I wasn't price gouged like many other dealers have been doing lately. More

by qman916

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 23, 2024 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to share your experience here online. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

June 07, 2023

Dealership Rating

Employee Rating

Great service. Wonderful workers. Speedy. Understanding. Welcoming. Can not go wrong with bringing your car here for any services needed. Wonderful workers. Speedy. Understanding. Welcoming. Can not go wrong with bringing your car here for any services needed. More

by JDMsquared

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 12, 2023 -

Elk Grove Toyota responded

Hello, I am happy to hear your service was quick and your advisor was understanding. Come and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

June 07, 2023

Dealership Rating

Employee Rating

Best place to get your car in tip too shape. The quality of work done is amazing. The quality of work done is amazing. More

by JDMsquared

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 12, 2023 -

Elk Grove Toyota responded

Hello, Thank you so much for this wonderful review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

December 30, 2022

Dealership Rating

Employee Rating

Only Toyota that I can trust and still the #One ever and so l will recommend to all my coworkers and friends to buy Toyota so l will recommend to all my coworkers and friends to buy Toyota More

by Ramonrarogal

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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October 06, 2022

Dealership Rating

Employee Rating

Elk Grove Toyota is a very professional place to take my car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service More

by Daniel

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Tim Keosykao, John Nguyen, Milton Vong, Mike Lau, Gustavo Nevarez, Khang Bui, Ping Yang , Alexis Gip, Kevin Nguyen, Tau in the lot was first to greet me and he was more than helpful to satisfy my needs

Helpful 0

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Oct 26, 2022 -

Elk Grove Toyota responded

We are happy to hear you're receiving the highest level of customer service here at Elk Grove Toyota! Thank you for taking the time to tell us about your experience!

October 06, 2022

Dealership Rating

Employee Rating

Any Tran extremely personable, helpful, accommodating, knowledgeable about his job, and customer oriented, meeting and exceeding my expectations! knowledgeable about his job, and customer oriented, meeting and exceeding my expectations! More

by alwfong

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Oct 26, 2022 -

Elk Grove Toyota responded

Thank you for your kind words! We appreciate your business!

September 28, 2022

Dealership Rating

Employee Rating

Great customer service And don’t have to wait too long in the line And the stops are wonderful in the line And the stops are wonderful More

by yashmin

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Anthony Aldrete, Dave Moore, Alvin Kumar, Primal Kumar, Ronald Singh, Mike Lau, Lauren Addison , Nicholas Kersten, Kevin Nguyen

Helpful 2

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Oct 26, 2022 -

Elk Grove Toyota responded

Thank you for this review! We appreciate your business and your kind words!

July 08, 2022

Dealership Rating

Employee Rating

Purchased my Tacoma in 2008. Elk Grove Toyota has consistently provide excellent service and the advisors have always pleasant to work with and have continually provided good adv Elk Grove Toyota has consistently provide excellent service and the advisors have always pleasant to work with and have continually provided good advice. More

by Jimskelton

Customer Service

Friendliness

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Alvin Kumar

Helpful 0

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Aug 08, 2022 -

Elk Grove Toyota responded

Thank you for your kind words & continued business! We look forward to working with you again!

May 20, 2022

Dealership Rating

Employee Rating

Great spot. They were quick and efficient. My money well spent. Love the ac waiting lounge. They were quick and efficient. My money well spent. Love the ac waiting lounge. More

by JDMsquared

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

May 22, 2022 -

Elk Grove Toyota responded

Thank you for your kind words & your business! We appreciate it!

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Andy Tran

Service Advisor

Elk Grove Toyota

95 Reviews of Andy Tran

Dealership Inventory (371 Vehicles)

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