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Primal Kumar

Overview Reviews (47) Inventory (371)

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Primal Kumar

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Primal Kumar

Express Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.9

47 Reviews

Overview Reviews (47) Inventory (371)

4.9

47 Reviews

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47 Reviews of Primal Kumar

December 15, 2023

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Employee Rating

Primal was accommodating, respectful friendly, concerned or caring, and VERY helpful with a smile. Thank you. or caring, and VERY helpful with a smile. Thank you. More

by mss80922

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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October 12, 2023

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Employee Rating

Bought my car here last year and the sales process was much better than at other dealerships. much better than at other dealerships. More

by chris

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Oct 25, 2023 -

Elk Grove Toyota responded

Hello Chris, Thank you for reviewing Elk Grove Toyota. I am happy to hear you found the purchasing experience here better than at other dealerships. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

June 17, 2023

Dealership Rating

Employee Rating

Excellent service. Service writer was very helpful. Took time to save some time and money. Service writer was very helpful. Took time to save some time and money. More

by cnegri

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 19, 2023 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to share your experience here online. I am happy to hear that your Service Writer was helpful and saved you time and money. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 28, 2023

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Employee Rating

Worked with Primal this time. He was very professional and explained everything. Loved the 1:40 service time since I didn't have to wait 1/2 hour like I do in the morning. He was very professional and explained everything. Loved the 1:40 service time since I didn't have to wait 1/2 hour like I do in the morning. More

by edlin11

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 28, 2023 -

Elk Grove Toyota responded

Hello, Thank you so much for your review. I am happy to hear your service with Primal was quicker. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

April 16, 2023

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Employee Rating

Amazing customer services! The service man was very kind and courteous. Fast service. Highly recommend! The service man was very kind and courteous. Fast service. Highly recommend! More

by Eve

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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February 25, 2023

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Employee Rating

Elk Grove Toyota did a great job servicing my car and finished early. Thank you finished early. Thank you More

by jean_williams4

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 25, 2023 -

jean_williams4 responded

Approved

January 14, 2023

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Employee Rating

The staff in Elk Grove Toyota are extremely wonderful. The maintenance department are attentive, helpful, informative, and are usually great at getting you in and out. The maintenance department are attentive, helpful, informative, and are usually great at getting you in and out. More

by Sal A

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alberto Aguilar, Ronald Singh, Ping Yang

Helpful 0

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Mar 07, 2023 -

Elk Grove Toyota responded

Thank you for your kind words! We appreciate the opportunity to work with you!

September 28, 2022

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Employee Rating

Great customer service And don’t have to wait too long in the line And the stops are wonderful in the line And the stops are wonderful More

by yashmin

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Anthony Aldrete, Dave Moore, Alvin Kumar, Andy Tran , Ronald Singh, Mike Lau, Lauren Addison , Nicholas Kersten, Kevin Nguyen

Helpful 2

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Oct 26, 2022 -

Elk Grove Toyota responded

Thank you for this review! We appreciate your business and your kind words!

November 16, 2020

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Employee Rating

Getting my first maintenance service complete was fast and easy from start to finish. Very grateful for the level of service I was given at the dealership. and easy from start to finish. Very grateful for the level of service I was given at the dealership. More

by huynhshanti

Customer Service

Friendliness

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Nov 19, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for taking the time to review our dealership here online. I am thrilled to hear that you received a fast service. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

October 26, 2020

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Employee Rating

I like Elk Grove Toyota, I have been dealing with them for more than 4 years. They are very friendly, professional. I will definitely come back for more than 4 years. They are very friendly, professional. I will definitely come back More

by Gloria y

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Oct 30, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for your kind words. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

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Primal Kumar

Express Service Advisor

Elk Grove Toyota

47 Reviews of Primal Kumar

Dealership Inventory (371 Vehicles)

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