Ping Yang

Ping Yang made a difference! He was very courteous after my booking appt was not booked by the person I spoke to when I called. I did not get appt confirmation via text and email He was very courteous after my booking appt was not booked by the person I spoke to when I called. I did not get appt confirmation via text and email but accommodated me! Got the service my car needed and even a tire change. Awesome person to work with. More

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They are good at checking you in not so good at checking you out. Purchased a part that was supposed to be installed. From the service advisor, to the parts department to the cashier nobody checked checking you out. Purchased a part that was supposed to be installed. From the service advisor, to the parts department to the cashier nobody checked to see if the part had been installed. Lack of communication. I stopped at the store and noticed it had not been installed, had to drive back to service department. They did resolve the issue But could have saved me the inconvenience if they would’ve Checked that everything charged on invoice was complete! More

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The staff are friendly and nice. Service are excellent and fast. I’ll be goin back for my next appointment. Service are excellent and fast. I’ll be goin back for my next appointment. More

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Service advisors are topnotch. The whole experience was unlike any dealership service department I've dealt with. The whole experience was unlike any dealership service department I've dealt with. More

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Excellent service, friendly staff, on-time completion, and clean waiting area makes this my preferred dealership. and clean waiting area makes this my preferred dealership. More

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The staff in Elk Grove Toyota are extremely wonderful. The maintenance department are attentive, helpful, informative, and are usually great at getting you in and out. The maintenance department are attentive, helpful, informative, and are usually great at getting you in and out. More

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Everytime I go to get my car service the staff are so kind and awesome kind and awesome More

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Elk Grove Toyota is a very professional place to take my car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service More

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Great service. Ping Wang was perfect as a tech who checked me in. Keep up the great service. Ping Wang was perfect as a tech who checked me in. Keep up the great service. More

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Great people! Inspected my vehicle thoroughly and explained process every step of the way. I love this place! With masks on I can’t remember their faces / names so I can mention their names. Very explained process every step of the way. I love this place! With masks on I can’t remember their faces / names so I can mention their names. Very helpful and courteous staff. More

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