Andy Tran
Andy Tran at Elk Grove Toyota
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Andy Tran | Page 2

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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5.0
95 Reviews

Hello, I am Andy Tran. I have been here since 2009. I am a service adviser and would like to help you in any way I can. I appreciate everyone that comes in and get their service done with us. Have a great day and hope to see you soon!

Dealership Experience

15 yrs, 4 mos

Industry Experience

15 yrs, 4 mos

Specialties & Trainings

Customer Service

5.0

95 Reviews

Write a Review

95 Reviews of Andy Tran

October 28, 2021

Dealership Rating
Employee Rating

With the rainy season upon us, it was about time for a new set of tires. Thankfully Elk Grove Toyota is having their tire sale. Thanks for helping us out Andy! More

by JDMsquared
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 16, 2021

Dealership Rating
Employee Rating

Fast and friendly service. Would come here again. Andy was very professional and not pushy at all. I wasn’t able to pick up my vehicle same day and he was very understanding. More

by Tlee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Mar 16, 2021

Elk Grove Toyota responded

Hello, Thank you so much for your kind review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

January 08, 2021

Dealership Rating
Employee Rating

I have used Elk Grove Toyota for many years and always had a positive outcome. They are always professional and respectful. Thank for your help ji More

by wells6146
Recommend Dealer
Yes
Jan 08, 2021

Elk Grove Toyota responded

Hello, I am so happy to hear about your experience here at Elk Grove Toyota. It is customers like you that make our jobs so enjoyable. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

December 10, 2020

Dealership Rating
Employee Rating

Nice professional staff and service is fast & thorough. Wait time is reasonable and staff will give detailed explanation for the service that’s being performed More

by Edwinguintu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 13, 2020

Elk Grove Toyota responded

Thank you for taking the time to tell us about your experience with us! We appreciate your business and look forward to working with you again in the future.

December 10, 2020

Dealership Rating
Employee Rating

I thought Mr Rios was a very nice person who's customer service was very good and was very professional. I would request him again. More

by pbailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rios

Dec 13, 2020

Elk Grove Toyota responded

Thank you for this feedback! We appreciate your business!

July 20, 2020

Dealership Rating
Employee Rating

Elk Grove Toyota puts their customers first. I have been doing business with them since 2009 and it has been a pleasure. They work on getting you the best deal and I should know as I have leased 6 cars from More

by Sunlover2015
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jul 24, 2020

Elk Grove Toyota responded

Hello, Thank you so much for this amazing review. We are very grateful to have wonderful customers like you. I am glad you have been enjoying your time with us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

July 11, 2020

Dealership Rating
Employee Rating

Consistent excellent service with a smile. Andy Tran took the time to clearly explain what services my car needed and gave me the information I needed to make an informed decision. More

by Cash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 14, 2020

Elk Grove Toyota responded

Hi, Thank you for taking time out of your day to review Elk Grove Toyota and Andy Tran. I am glad to hear that you received consistent, excellent service with a smile. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

July 03, 2020

Dealership Rating
Employee Rating

Upon arriving, I was greeted immediately. Everyone was kind and friendly. My car was completed quickly. Thank you Toyota Elk Grove! Thank you Andy Tran! More

by JDMsquared
Recommend Dealer
Yes
Jul 05, 2020

Elk Grove Toyota responded

We are happy to hear this! Thank you for coming to see us for service!

June 01, 2020

Dealership Rating
Employee Rating

I love going to the elk grove dealership. Not only they have excellent customer service, but they got my car in and out and free car wash. Couldn't ask for more !! More

by Chriscao1981
Recommend Dealer
Yes
Jun 02, 2020

Elk Grove Toyota responded

Hello, Thank you so much for your wonderful review. we are happy when you leave happy. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 07, 2020

Dealership Rating
Employee Rating

Andy was very helpful and knowledgeable. I would highly recommend him and will be a repeat customer. I wont say the service was the fastest but I'd rather they take their time and make sure the job is done More

by Moisesm1988
Recommend Dealer
Yes
May 11, 2020

Elk Grove Toyota responded

Thank you for your kind words and your business! We appreciate it!

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