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Andy Tran
Refer Me
95 Reviews
Hello, I am Andy Tran. I have been here since 2009. I am a service adviser and would like to help you in any way I can. I appreciate everyone that comes in and get their service done with us. Have a great day and hope to see you soon!
Read moreDealership Experience
15 yrs, 4 mos
Industry Experience
15 yrs, 4 mos
Specialties & Trainings
Customer Service
95 Reviews
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95 Reviews of Andy Tran
May 06, 2020
I got my first service since I bought my Camry and the facility was super nice and so was the customer service! My car was done in 30 min and Andy tightened all my doors as he heard my driver side make a facility was super nice and so was the customer service! My car was done in 30 min and Andy tightened all my doors as he heard my driver side make a weird noise when he opened it. Long was also amazing and helped me pick which car was the best option for me (a few months ago) and gave me advice on helping my credit score. More
by rayannam23
Other Employees Tagged: Long Truong
Helpful 
April 06, 2020
Very friendly staff Large waiting room availableWith Coffee. They provideDiscounts and coupons on future purposes. The speed of service is adequate. I will be coming back for more service in the future. Coffee. They provideDiscounts and coupons on future purposes. The speed of service is adequate. I will be coming back for more service in the future. More
by Tmoney
March 27, 2020
I wouldn’t trust anyone else to get under my hood but Elk Grove Toyota Service Department. My Tacoma is 11 years old and it drives like a dream. Grove Toyota Service Department. My Tacoma is 11 years old and it drives like a dream. More
by AJzinman
Other Employees Tagged: Ronald Singh
March 20, 2020
Car Maintenance My 2016 Avalon Limited needed maintenance. Andy Tran was my service man. I have worked with him before and have gotten excellent service from him. Wou My 2016 Avalon Limited needed maintenance. Andy Tran was my service man. I have worked with him before and have gotten excellent service from him. Would highly recommend Andy to anyone. Thanks More
by butchandjanis
March 06, 2020
the team did a great job on my headlights! Andy is very kind and welcoming. He went above and beyond to get me in and out quickly. kind and welcoming. He went above and beyond to get me in and out quickly. More
by JDMsquared
Other Employees Tagged: Andy tran and the team are awesome!
February 26, 2020
Every experience I have with the Elk Grove Toyota service department has been excellent. The service personnel are knowledgeable and friendly. They always go out of their way to give the best service possibl department has been excellent. The service personnel are knowledgeable and friendly. They always go out of their way to give the best service possible. Thank you! More
by Tacoma72
Other Employees Tagged: Nicholas Kersten
February 25, 2020
Andy was very insightful and helpful...I didn’t have an appointment but they got me in and out in a timely manner...As the owner of three Toyota vehicles, I will definitely frequent this dealership... appointment but they got me in and out in a timely manner...As the owner of three Toyota vehicles, I will definitely frequent this dealership... More
by DJ
February 13, 2020
Very pleased with their service. My car had chirping noise after replacing its alternator and belt elsewhere (home service) and the mechanic could not figure it out. Andy checked and figured the problem noise after replacing its alternator and belt elsewhere (home service) and the mechanic could not figure it out. Andy checked and figured the problem right away and they were able to fix it. I went home happy. Thanks, Andy! More
by Cindy M.
January 16, 2020
Bought car here and continue having it serviced here. Service is updated when the car is brought in by the advisor and waiting for the work is done at a proper time. Service is updated when the car is brought in by the advisor and waiting for the work is done at a proper time. More
by Sham.rochelle
October 28, 2019
Greater Service Came in to get my 5000 thousand mile service. Was greeted promptly. Andy was friendly and provided awesome service. Definitely coming back for my next Came in to get my 5000 thousand mile service. Was greeted promptly. Andy was friendly and provided awesome service. Definitely coming back for my next scheduled service. More
by clz10176
