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Andres Garces
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Andres Garces | Page 2
Service Advisor
Universal Hyundai
12801 South Orange Blossom Trail,
Orlando, FL 32837
54 Reviews
54 Reviews
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54 Reviews of Andres Garces
July 08, 2022
I had a 7am appointment for an oil change, upon arrival at 650am I had to wait in my car which is no problem. I ask the worker for prices on oil change and he told me depends between 35-60 dollars but that at 650am I had to wait in my car which is no problem. I ask the worker for prices on oil change and he told me depends between 35-60 dollars but that I would have to wait for Andre which I didn’t have an issue to wait a little bit. But andre shows up to his cubicle at 715 then instead of getting to work he is on his cell phone not acknowledging the customer, worst customer service I’ve ever experienced. Then to make make matters worst he tells me the oil change is 90 bucks out the door. That is ridiculous for a Hyundai it’s not a truck that would take 8 quarts of full synthetic oil. I ask if there dealership would honor a coupon from another local competitor Hyundai dealership and he said no so basically he lost that sale. Terrible terrible customer service wouldn’t recommend that place to anyone. More
by Mrrivera454
Helpful 
April 28, 2022
Tremendo trabajo y estoy muy satisfecho y lo recomiendo a mi familia muchas gracias por todo estoy contento mi familia muchas gracias por todo estoy contento More
by LUISDIAZMUNIZ
Verified CustomerOther Employees Tagged: Robert Redford, Jose Cepeda, Hector Riquel, Alfonso Scurry, Simo Bassi, Rhoda Allen, Gilbert Gregory, Carlos Mejia, Giovanni Perez , Brian Cortez
April 22, 2022
Buying the car was great. The service department was not. I did not receive what I asked for and got no communication until after. The service department was not. I did not receive what I asked for and got no communication until after. More
by COLONFEL
Other Employees Tagged: Jacob McNeely, Raul Martinez, Ramces Rivera, Rhoda Allen, Gilbert Gregory, Carlos Mejia, Johnathan Weidner, Francisco Melendez, Giovanni Perez
March 31, 2022
Dealing with Christopher Johnson was a pleasant experience alwats courteous and attentive got my matter resloved almost instantaneously experience alwats courteous and attentive got my matter resloved almost instantaneously More
by Michael.gaines
Other Employees Tagged: Christopher Johnson
March 22, 2022
Buen trato excelente atención y las personas que allí laboran son muy comprensivas y ayudan a todos laboran son muy comprensivas y ayudan a todos More
by JUANCARLOSMZ2
Other Employees Tagged: Gilbert Gregory, Carlos Mejia
February 21, 2022
Best dealer good service everyone takes care too you love atención si Love the Service thanks you atención si Love the Service thanks you More
by ALBERTS112170
Other Employees Tagged: Cesar Alegre, Rhoda Allen, Gilbert Gregory, Carlos Mejia, Giovanni Perez , Susanna Canelon
February 15, 2022
Todo muy bien se tardaron aproximadamente 3 horas en el trabajo q estaban realizando ellos. trabajo q estaban realizando ellos. More
by JESSICAJIMENEZ24
Other Employees Tagged: Ramces Rivera
February 11, 2022
Have purchased two autos from Universal the first was very unpleasant this new purchase was real positive and professional in all phases. The service department is the main reason, I came back for a seco very unpleasant this new purchase was real positive and professional in all phases. The service department is the main reason, I came back for a second vehicle. The price seemed high, but I understand the environment, we now live in. Good job by my sales rep. Thanks Nick for a job well done. More
by CHASESDAD
Other Employees Tagged: Robert Redford, Nick Gomez , Susanna Canelon
December 23, 2021
Excellent customer service, sells man incredible very good communication and the treatments it was great good communication and the treatments it was great More
by Juan cordero
Other Employees Tagged: Jose Cepeda, Cesar Alegre, Simo Bassi, Rhoda Allen, Gilbert Gregory, Carlos Mejia, Giovanni Perez
November 25, 2021
Every single person we have encountered at Universal Hyundai has been professional and very helpful - going above and beyond to take good care of us. They worked hard to get us the vehicle we wanted at Hyundai has been professional and very helpful - going above and beyond to take good care of us. They worked hard to get us the vehicle we wanted at a lower price than their competitors, and the service department has been efficient, courteous, and very thorough. We highly recommend Universal Hyundai! More
by JENMCCAIN1994
Other Employees Tagged: Jose Cepeda, Ramces Rivera, Gilbert Gregory, Christopher Johnson
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