Alex Serak

Always had great experience at Ford. Outstanding crew and Always keeps you informed on what is needed Outstanding crew and Always keeps you informed on what is needed More

by DSANTORO13 Verified Customer Verified Customer

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Very good customer service, very informative. Good listeners, care about my concern. Good work folks Good listeners, care about my concern. Good work folks More

by Cc Verified Customer Verified Customer

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Great service, the staff was kind. No one try to sale me something I did not need. No one try to sale me something I did not need. More

by Jerri Verified Customer Verified Customer

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I have always enjoyed the people and the service we received. The work is top knoch. received. The work is top knoch. More

by Jerri Verified Customer Verified Customer

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Great Service with a great understanding of the customers thoughts and needs Thanks you much thoughts and needs Thanks you much More

by nowella Verified Customer Verified Customer

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I’ve had my car in for warranty repair several times for several issues. Not once have I received it back with the issues resolved. Communication has improved dramatically but my issues are not repaired. I’ several issues. Not once have I received it back with the issues resolved. Communication has improved dramatically but my issues are not repaired. I’m trading my car in on a different brand so I don’t need to deal with the issues. More

by DAWN.DUCHOW Verified Customer Verified Customer

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Work was done well. No quality complaints. Timing wasn’t great. Brought truck in for diagnostics. Had a 7:00 am appointment. You were supposed to call with an updat No quality complaints. Timing wasn’t great. Brought truck in for diagnostics. Had a 7:00 am appointment. You were supposed to call with an update so I could decide/authorize work. No one called. I called around 3:30. Got the update and authorized work. But an entire day was lost. This pushed it into the weekend. I was without my truck for three or four days for repairs of a part you stock. Could have been done in one day. In fact, that was the plan. More

by Joeolson4 Verified Customer Verified Customer

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I was pretty bummed to be charged $200 for them to run a diagnostic, when I already knew what was wrong. I just needed a quote. When I asked about it, they quickly cut the charge in half… so had I not said diagnostic, when I already knew what was wrong. I just needed a quote. When I asked about it, they quickly cut the charge in half… so had I not said something they’d easily charge me more. I get it, it’s a money making business… but that didn’t sit well with me. They also cut the quote quickly when I mentioned another competing quote. I just want an honest shop I can take my car to that I trust to give me the best price and take care of my car. I’ll never take it back there if I can avoid it. More

by SeanN Verified Customer Verified Customer

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Service was great. Handled the items of concern regarding our vehicle. On the other hand, Communication regarding vehicle status needs improvement. Called multiple time Handled the items of concern regarding our vehicle. On the other hand, Communication regarding vehicle status needs improvement. Called multiple times without receiving a callback. More

by patrickprochniak Verified Customer Verified Customer

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Salespeople were easy to work with and friendly. The new vehicle I ordered came with several problems which were professionally addressed and fixed. It was a bummer not having the new vehicle for The new vehicle I ordered came with several problems which were professionally addressed and fixed. It was a bummer not having the new vehicle for a while, but I’m glad they figured it out and solved the issues. More

by bjavorsky Verified Customer Verified Customer

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