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Tony Perkins
Tony Perkins at Heiser Ford Lincoln
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Tony Perkins

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.4
31 Reviews
4.4

31 Reviews

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31 Reviews of Tony Perkins

May 16, 2024

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Employee Rating

Always had great experience at Ford. Outstanding crew and Always keeps you informed on what is needed More

by DSANTORO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Alex Serak, Marco Villa, Lawrence Bledsoe, David Disch, Landon Hill, Derrick Bey, Michael Wemmer

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May 15, 2024

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Very good customer service, very informative. Good listeners, care about my concern. Good work folks More

by Cc
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Recommend Dealer
Yes

Other Employees Tagged: Alex Serak

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May 16, 2024

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 14, 2024

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They was very friendly and nice and I got the job done. Thank you again. More

by sheltonlalita73
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson, Jhyaire Tatum, Landon Hill, Bruce Denson, Ralph Price, Megan Jones, Ronladell Bratchett

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May 15, 2024

Heiser Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 12, 2024

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It is a really nice place and as long as I have my truck I will always go there. More

by simschris540
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari Jr., David Quick, Lawrence Bledsoe, David Disch, JESUS VAZQUEZ, Landon Hill, Derrick Bey, Bassim Farhoud

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May 12, 2024

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, Chris, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 02, 2024

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Great Service with a great understanding of the customers thoughts and needs Thanks you much More

by nowella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Alex Serak, Marco Villa, Lawrence Bledsoe, David Disch, Landon Hill, Michael Wemmer

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May 03, 2024

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 02, 2024

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I've always had great experiences with Heiser, from their sales people to their service department. More

by WIESS4
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl, Marco Villa

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May 03, 2024

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

April 20, 2024

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I was quoted different prices on service, mixed communication and completion date was not accurate More

by KATHYBARBER99
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Recommend Dealer
No

Other Employees Tagged: Landon Hill

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Apr 25, 2024

Heiser Ford Lincoln responded

Kathy, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

April 12, 2024

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My vehicle was at the dealership over a month. I got decent communication and customer service while my car was being fixed. Tony and Derek were very thoughtful through this process. Now I’m back More

by L_RAYSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson, Jhyaire Tatum, Bruce Denson , Derek

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Apr 12, 2024

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Chad Formico by phone at 414-247-8831 or by email at Chad.formico@heiser.com so we can better understand what happened during your experience.

April 12, 2024

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Even though it was a warranty issue and the warranty company was slow working with me Derek and Tony went the extra mile for me. More

by L_RAYSR
Recommend Dealer
Yes

Other Employees Tagged: Tony Perkins

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Apr 12, 2024

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 10, 2024

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Employee Rating

My service guy (Tony) is Very professional. The dealership is a little pricey but I like the location and the attitudes of the workers as well the atmosphere More

by e.simpson
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Recommend Dealer
Yes
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Apr 10, 2024

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. Tony and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

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