Marco Villa
Marco Villa at Heiser Ford Lincoln
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Marco Villa

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.3
32 Reviews

Dealership Experience

10 mos

Industry Experience

4 yrs

Languages Spoken

English English

Spanish Spanish

4.3

32 Reviews

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32 Reviews of Marco Villa

May 16, 2024

Dealership Rating
Employee Rating

Always had great experience at Ford. Outstanding crew and Always keeps you informed on what is needed More

by DSANTORO13
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 16, 2024

Dealership Rating
Employee Rating

Marco was a very nice man to deal with the guys came out and fixed my car as they said they would I will be using them again thank you More

by lolasailer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

May 07, 2024

Dealership Rating
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Great service, the staff was kind. No one try to sale me something I did not need. More

by Jerri
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 07, 2024

Heiser Ford Lincoln responded

Hi Jerri: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 07, 2024

Dealership Rating
Employee Rating

I have always enjoyed the people and the service we received. The work is top knoch. More

by Jerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Heiser Ford Lincoln responded

Jerri, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 02, 2024

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Employee Rating

Great Service with a great understanding of the customers thoughts and needs Thanks you much More

by nowella
Service Price Transparency
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Recommend Dealer
Yes
May 03, 2024

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 02, 2024

Dealership Rating
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I've always had great experiences with Heiser, from their sales people to their service department. More

by WIESS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl, Tony Perkins

May 03, 2024

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 29, 2024

Dealership Rating
Employee Rating

Talked me into home service. Improperly installed the part and didn't test before they left. Transmission wouldn't shift into any gears the next morning causing me to miss work a More

by Lefcoa21
Recommend Dealer
No

Other Employees Tagged: Marco Villa

Mar 04, 2024

Heiser Ford Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

December 14, 2023

Dealership Rating
Employee Rating

Very slow did not check all my fluids in the vehicle waited 5 hours I will go somewhere else More

by oscar.rush467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Vicari Jr., Alex Serak, Kreyshia White, Tony Perkins , Casey Bobinger, David Lopez, Kenneth Miller, Michael Randazzo, Service Team

Dec 18, 2023

Heiser Ford Lincoln responded

Oscar, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

November 28, 2023

Dealership Rating
Employee Rating

Dealership is okay. It's cleanish and reliable I suppose. Happy with the car I bought there. More

by secondary900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Serak, Tony Perkins , Casey Bobinger, David Lopez, Kenneth Miller, Michael Randazzo, Service Team

Nov 28, 2023

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

November 25, 2023

Dealership Rating
Employee Rating

A great place treat u like family and great deal on car very profecional personal More

by ichipr76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lopez, Service Team

Nov 26, 2023

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

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