Ainsley Roark | Page 3

Great sales experience with Big Star Cadillac. And, with this my second car purchase there I can add that the service department is excellent as well. And, with this my second car purchase there I can add that the service department is excellent as well. More

by JANICERICH2710 Verified Customer Verified Customer

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Always extremely clean, accommodating, everyone from agents, everyone in the service department, every Service Advisor that I have dealt with, to the maintenance personnel are all friendly and wear a sm agents, everyone in the service department, every Service Advisor that I have dealt with, to the maintenance personnel are all friendly and wear a smile. It's refreshing to deal with kind people. More

by MARVI.DARCELL Verified Customer Verified Customer

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Ainsiy was very helpful and nice . I would return for additional service when needed. Thank you. I would return for additional service when needed. Thank you. More

by MONICAPALMA1954 Verified Customer Verified Customer

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Nice people working in service department and serviced my vehicle in a timely manner Thanks vehicle in a timely manner Thanks More

by SREYNA5352 Verified Customer Verified Customer

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It was great service from my arrival to departure and they got me in and out very quickly! they got me in and out very quickly! More

by KMARIN925 Verified Customer Verified Customer

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I initially brought my vehicle in to have some work done and the original service advisor Karah did a horrible job of communicating with me and never returned any of my phone calls. My car was given back to and the original service advisor Karah did a horrible job of communicating with me and never returned any of my phone calls. My car was given back to me without being repaired and I told her the problems and she promised a rental car and bring the car back and she will take care of it but never did. Ainsley was a great help to me and communicated with me throughout the entire process. My car is fixed and I'm happy now thanks to Ainsley. I may come back but I'm not sure. More

by albertdouglas98 Verified Customer Verified Customer

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Ainsley is truly an amazing advisor. Couldn’t be more grateful to lease with Big Star Cadillac. I’m always in and out!!! The coffee is also really good 😊 Couldn’t be more grateful to lease with Big Star Cadillac. I’m always in and out!!! The coffee is also really good 😊 More

by rebejones303 Verified Customer Verified Customer

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Not satisfied with service usually problems stay and don’t go away. Needs to improve don’t go away. Needs to improve More

by samina.jamilmd Verified Customer Verified Customer

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I would never recommend the concierge service to anyone it’s never available no matter when I call. Wish I would of purchased somewhere else it’s never available no matter when I call. Wish I would of purchased somewhere else More

by hermanportales Verified Customer Verified Customer

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The staff was very efficient and upbeat. Ainsley was extremely helpful and listened to my issues with the car. I was offered a ride home as the repairs were going to take longer than expec Ainsley was extremely helpful and listened to my issues with the car. I was offered a ride home as the repairs were going to take longer than expected. More

by TSMITH0705 Verified Customer Verified Customer

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