482 Ontario Used Car Dealers

Incredible customer service and great value. - kellyduval68

Incredible customer service and great value. Shelly went above and beyond to make sure I got the exact vehicle I wanted and needed. No high pressure sales, no selling, not pushy at all. I would go back there for sure.

Used vehicle had undisclosed damages. - spitboxah

Used vehicle had undisclosed damages. Detail was not done at all. Key fob taped together hidden until vehicle pickup. I could never recommend this dealer to any family/friends. Stay clear. Filed a formal complaint and will be making a claim against this seller. They should be embarrassed and ashamed.

They have very knowledgeable staff. - Shukla Chhaya

They have very knowledgeable staff. They try to understand your needs and provide all available options. The manager and staff works over and beyond to meet your expectations. I am very much impressed by DJ who looked after our requirements delightfully

I have a 2018 Buick Envision. - allen dodge

I have a 2018 Buick Envision. I moved back to Sudbury from Orillia. the service tech Cierra and the Service Manager James have been very professional in helping me with any issues. It does not matter that I did not buy the can at Crosstown. I recommend going to Crosstown for service and sales

We couldn’t be happier with our purchase of a used Audi - taylorsdeli

We couldn’t be happier with our purchase of a used Audi Q5! From the start, we were looking for something spacious, stylish, and reliable. Originally, we thought we’d test drive the VW Tiguan as well, but once we got behind the wheel of the Q5, it was clear this was exactly what we were looking for. The drive is smooth, quiet, and confident, with just the right mix of luxury and practicality. The interior feels premium without being over the top, and the cargo space is perfect for both daily use and weekend trips. A huge part of the experience was thanks to Justin and Daniel. They were absolutely incredible—professional, knowledgeable, and genuinely helpful every step of the way. They made the process feel effortless (almost dangerously easy!) and left us feeling completely confident in our decision. If you’re considering a used vehicle, I highly recommend checking out what they have available—you might just find exactly what you’re looking for like we did! Stew & Amber

Ziad,Raphy,Daria,and Melissa you're the best. - moussakhanafer and Eva James

Ziad,Raphy,Daria,and Melissa you're the best. You do an excellent job. Each stage of the process was explained clearly and the staff were very patient answering all of our questions. They are all knowlegeble in their specific dicipline. We especially enjoyed the orientation session with Daria as we struggled to sinc our Android phones with the new car app. A special thanks to Raphy for his superb service. We never felt pushed toward anything that we would not be really happy with. His intuition into what a customer wants and needs is a special trait in a salesperson. Sincerest thanks to all, Moussa and Eva

Lack of transparency, aggressive sales tactics, and - ER

Lack of transparency, aggressive sales tactics, and overall unprofessional approach to sales. Went in to discuss options as I was looking to trade in my 2023 Honda CRV for something with a lower monthly payment. Zeenat Baig pushed towards a used Passport. Asked if I wanted to test drive it, took my phone and texted herself from it. Asked for my keys and did not disclose what that they were going to be looking it over, moving it, etc. Drove off-site for the test drive, did not explain where we were going, over the 10 minute drive to the other lot, disclosed personal information that made the drive awkward and uncomfortable. Upon arriving, the lot where the Passport was parked was locked to which Zeenat asked if I would be comfortable climbing under the locked gate. Once inside, the car battery was too low to get it started, the fob barely worked to locate the car. The car smelled and was parked too close to the car next to it to even access properly. Zeenat said they only had the car for three weeks, yet the battery in the car was too low to start. She drove us back to the dealership, and continued to push that I needed to sign for the car that day or else the deal she was offering was going to expire. She said that if I was to come back to the dealership that weekend, that she was not going to be able to get me a deal and that if I did not act quickly, the dealership was going to sell the car to another dealership on Monday (I was there on a Thursday evening). After explaining to her that I was not comfortable signing anything that night, she said that I would not get a better price for my car anywhere else in Ontario (yet would not disclose how much they would give me for my trade in) and that I should come back when I am "ready to spend more money" - all after I explained that my motive was to reduce my monthly costs. The hour and a half I spent there made it clear that the lack of transparency, aggressive sales tactics, and overall unprofessional approach to sales is what you should expect from Whitby Oshawa Honda. They are looking to make money at whatever the cost.

I do not recommend this dealership or any dealership that - dmollicone3

I do not recommend this dealership or any dealership that has ties to it, including Tilbury Chrysler.

Roshni is fantastic… go see her for all your needs! - futurelmab2023

Roshni is fantastic… go see her for all your needs!! 10 thumbs up, love our new Jeep

Asked service for tire prices twice and got no response - Ken

Asked service for tire prices twice and got no response to my inquiry. Wanted 4 new tires

Exceptional Experience at AutoRama! - Atefeh Ghasemzadeh

Exceptional Experience at AutoRama! I recently purchased a used car from AutoRama and the process was seamless and enjoyable. The entire team was knowledgeable, courteous, and made me feel valued. Faye’ warmth made me feel so comfortable. From inspection to paperwork, every step was transparent and stress-free. AutoRama exceeded my expectations! Highly recommend for a hassle-free, customer-first car buying experience. 👍 5/5 stars.

I have purchased two vehicles the second for my daughter - LinoD

I have purchased two vehicles the second for my daughter and our combined experience was effortless. Many believe themselves knowledgeable choosing a vehicle while I consider myself fortunate having given that responsibility to Junior at Faraz gladly taking his advice. Best used quality car purchase experience ever. Years passing extended warranty expired all along not one issue where it was required, the vehicle continues to drive like new, Faraz continues to take great care of us both.

Our experience with the service department has been top - St Davids customer

Our experience with the service department has been top notch since our purchase overa year ago ,,, service intervals are reasonable, costs are estimated in advance and any deviations are explained during the appointment. We had one warrantee repair that was handled without issue. Completely pleased with the service department.

Very trustworthy and easy to work with! - K

Very trustworthy and easy to work with! Tony and Gulia made the transaction so easy and quick!

AVOID THIS PLACE. - JG

AVOID THIS PLACE. Service manager lied to me about the services that were rendered. She didn't know my dash cam was active and caught everything. My vehicle ended up being extremely unsafe to drive because I had a loose wheel. Luckily, I decided to go to the Canadian Tire down the road immediately, otherwise it wouldn't have been caught. I paid an inspection fee and the mechanic couldn't even tell that I had a loose wheel. And when I called them about it, Amber (the manager) told me that my Jeep was never lifted off the ground. When I told her my dash cam was active and did in fact show that it was lifted, she immediately refunded me. How many other people have they lied to like this? How many other people's money did they wrongfully take? I could have killed someone or been killed myself, but the manager and service advisor tried to lie and gaslight me. I also recorded my conversation with her in which she lies to me several times. Please do yourselves a favour and AVOID GOING HERE. This place is full of snakes who will happily take your money and lie to your face.

Justin Stach was the person who dealt with me recently - arbramble

Justin Stach was the person who dealt with me recently when I took my car in to have the summer tires changed for the snow tires. He was friendly, listened to my questions and answered them. He was reassuring and kept me posted about when my car would be ready. He went the extra mile to make sure my visit was positive and all my concerns dealt with. He has a very positive manner, is likeable and when I had a question about my Merdes Me that he was not familiar with, he immediately found someone to help. All in all a positive and pleasurable experience. Well done Justin. P.S. I rated the quality of work as only good because when I got home I noticed the language on my dashboard was German. I will deal with this when I return from England.

I recently bought a beautiful SUV from Kashif Babar from - Alex

I recently bought a beautiful SUV from Kashif Babar from Durham Mercedes-Benz. I was incredibly happy to work with him. Kashif is absolutely patient and he explained every details of the vehicle I bought. He patiently answered all of my questions and he was very knowledgeable about the latest vehicle models. Kashif and the entire team members are friendly and we are enjoying our new members in our family!!!

I purchased a new 2025 Jeep altitude 4 x 4 we got great - malbern3

I purchased a new 2025 Jeep altitude 4 x 4 we got great service from everyone especially Aws Abdulahad. We got great service and advice going through the financial service and the loan application. We have been purchasing vehicles from Raceway Chrysler for the past 20 years and never had a problem. Great job thank you very much.

I put my Jeer wrangler in for peace of mind service. - Henry

I put my Jeer wrangler in for peace of mind service. I looked and noticed they did not rotate the tires and i am not sure they even did any kind of inspection. Everyone looked like they were half asleep there, Please avoid this location for service at all costs.

Buying my 1998 Saturn SC2 at Favorit Motors in Delair was - Christina

Buying my 1998 Saturn SC2 at Favorit Motors in Delair was great. The staff was friendly and pressure-free, and they were completely transparent about the car's history. The paperwork was quick and easy, with no hidden fees, letting me drive away happy the same day. Highly recommended for a simple, honest car purchase.

I recently visited Bay King Motors for a recall and some - Vimal B

I recently visited Bay King Motors for a recall and some routine maintenance, and I couldn’t be more impressed with the experience. My service adviser, Jenna Barber, was an absolute pleasure to deal with from start to finish. She is incredibly courteous, welcoming, and has a genuinely helpful attitude that immediately puts you at ease. Jenna took care of everything seamlessly, keeping me updated regularly on the progress of the work being done on my vehicle. Her communication was clear and proactive, which I truly appreciated. Once the service was complete, she even arranged a prompt ride to pick me up from home so I could retrieve my vehicle—another thoughtful touch that made the entire process smooth and stress-free. Overall, the professionalism and customer care I received were exceptional. Thanks to Jenna and the team at Bay King Motors, this was one of the best service experiences I’ve had. Highly recommended! Vimal B

I went in to look for a ford escape and I found one that - Daves

I went in to look for a ford escape and I found one that I liked in the lot went to get a sales person and he came I showed him the car that I want to test drive. I asked him the price and he said check it yourself on the phone. I asked him to get the key for the car, he went in the building and I waited for him to bring the key on the parking lot for 30 minutes. He never came with the keys. So I decided to leave. Never go there they are very rude people I will never go to that place again. Iv been ignored not treated with respect I will never go there again.

I bought a used car from Ken Shaw and Alex was my - Trevor A

I bought a used car from Ken Shaw and Alex was my salesperson. He was amazing. He went over and about to make sure all paperwork was done right and was always able to meet me or answer my calls. I highly recommend buying from Ken Shaw and using Alex as your sales rep.

My husband bought a car from them 3 years ago. - LK

My husband bought a car from them 3 years ago..... now the car is worthless. The whole undercarriage of the vehicle is rotted out and cannot be repaired. Waste of money spent.

Recently I purchased a new 550E from Budd's with the - dave

Recently I purchased a new 550E from Budd's with the assistance of Lee. From the moment I walked in the service has been exemplary! The sound advice I received allowed me to make an educated and informed decision with no pressure tactics. The entire team has been a pleasure to work with from Rob ( the GM ) to Linh in the office along with many others. A big shout out to Lee who was courteous , knowledgeable , honest and a pleasure to deal with. The detailers also did a phenomenal job preparing my new vehicle in a tight time frame. I must also mention Schalk , their product specialist , who came to my office on a Saturday to give me a thorough lesson in operating my car. There were hiccups as the vehicle had to be transferred from another dealer outside the province and the freight was delayed but, even though it was beyond their control , they handled it expertly and professionally.

I had a very bad experience with Car On Auto. - omogbai

I had a very bad experience with Car On Auto. I bought a Lexus RX350 for over $39,000 CAD and was wrongly charged over $3,000 in taxes. We reached an agreement that I would pay the tax upfront and once I provided the Bill of Lading (BOL) confirming the car was exported, the tax would be refunded. I submitted all the required documents, but Car On Auto has refused to keep their side of the agreement and return my money. This is unfair, unprofessional, and feels dishonest. Buyers should be very careful dealing with this dealership.

Pembroke Honda Service: Thieves in Uniform Stay far - spencer

Pembroke Honda Service: Thieves in Uniform Stay far away from Pembroke Honda’s service department. They are nothing but a money‑grabbing scam operation. Twice I agreed on a price, twice they added “mystery charges” and held my vehicle hostage until I paid. The techs ignore customer input, invent bogus diagnostics to pad the bill, and even “lose” warranty parts so you can’t claim reimbursement. Their communication is garbage, their excuses are laughable, and their only goal is to squeeze every dollar out of you. This place doesn’t provide service — it provides theft disguised as service. To anyone in the Ottawa Valley: avoid this service department at all costs. Since moving to this area, I’ve had nothing but terrible experiences here. On two separate occasions, we agreed on a billing amount — yet when it came time to pay, “mysterious” extra charges appeared. Both times I had to personally fight with their staff to get reimbursed. The technicians don’t even respect customer input. They’ll go against your wishes because they “know better,” handing out empty, scripted responses just to claim they’ve “provided the requested servicing.” I’ve brought them issues diagnosed by another qualified tech, only to watch them deliberately chase a completely different problem — conveniently one that costs more money. And if you think your warranty protects you, think again. They’ve “mistakenly” thrown out warranty parts so you can’t claim reimbursement, then offered to take it off your bill at half the cost while still charging install/diagnosing fees that likely took the tech seconds to perform. This isn’t a Honda issue; it’s this dealership specifically. They operate like a money grab, holding your vehicle hostage until you pay whatever they decide to tack on. Communication is slow, unprofessional, and dismissive. The manager even had the audacity to claim charges were “legit” despite them not appearing anywhere on the invoice. I will never return here and strongly recommend anyone in the Ottawa Valley take their business elsewhere. There are plenty of other options — don’t waste your time or money on a department that thrives on hidden fees, bogus diagnostics, and shady warranty practices.

My advice? - Mike

My advice? Stay far away from this dealership. We had a signed bill of sale with an agreed amount for my trade in. They went over it my trade, drove it and gave me a price we agreed to. Super excited to pick it up m a few days later and they tell me I owe another 1600$ for my trade as it need some repairs??? The sales manager George "lyin" McAllen, the sales manager told us the repairs were needed so the car could go to auction...well 2 days later it's for sale in their lot. We "negotiated" it down to $1000, because at that point I had already switch my insurance and dealer had flipped the plates. We felt like it was a shake down. Avoid this dealer at all costs, and if you do go, do not give them a deposit!

DO NOT GO TO THIS DEALERSHIP. - eve.dy64

DO NOT GO TO THIS DEALERSHIP. WE WENT THERE YESTERDAY, DID THE TEST DRIVE, GOT APPROVED FOR FINANCING, PAID FOR THE DIAGNOSTIC, WE WERE TOLD IT WILL ONLY BE A FEW HOURS, WE EVEN GAVE THEM MORE TIME BUT WHEN WE GOT A CALL THEY SAID THAT THERES A LOT OF ISSUES LIKE $10,000. WORTH. COME TO FIND OUT THAT THE CAR WAS ALREADY SOLD TO SOMEBODY ELSE. THAT DEALERSHIP IS VERY UNPROFESSIONAL. DO NOT GO THIS PLACE. IF YOU WANT A HIGH END CARE, GO TO THE PROPER DEALERSHIP.

I first signed a lease for a Ford F-150. - Jason

I first signed a lease for a Ford F-150. After weeks without updates, I contacted the dealership and was told the vehicle I ordered was unavailable. I then signed a new lease for a different F-150, with a $50 higher biweekly payment. Then before my scheduled pickup, I was informed that the lease terms could not be honored due to an unapproved interest rate — and that my biweekly payment would now increase by over $200, despite signing the agreement 10 days earlier. Very disappointing experience, avoid this dealer.