My Review Of Raceway Chrysler Dodge Jeep Ram FIAT:
Please read the entire review before you judge this dealer. Vahid, Maria and Manjinder were Great people to deal with and would recommend them to anybody. My problem is with Ahmad.
I went to this dealer because their new sales rep Maria called me as I was in the market for a new truck.
When I walked into the dealer I was greeted by Maria and Vahid. Both Super people!! When I told them I could not afford the truck they proposed, they worked on a deal that would get me into a new truck and give me $8,000.00 so I could pay off a high interest loan taken out to help my girlfriend. I accepted the deal and honestly had a sense of relief and was very excited to pick up my new truck. Unfortunately through no fault of anybody at Raceway Chrysler, I did not qualify for the loan by myself and required a co-signer. I was able to get a co-signer and worked with Vahid, Maria and Manjinder to get the deal done.
It took a while but it looked like we were there, they had an approval. Turns out they did not have the approval for the vehicle I was looking for, which was fine, to be honest the truck was expensive but the monthly payments would have still saved me just under $200.00/month just in payments (does not include what I would have saved in maintenance and fuel.)
After looking at several options with them today I had to deal with Ahmad...What a tool...Told me that if I did not accept their new "deal" (360.00 bi-weekly plus $2500.00 cash back) he would inform the bank that I refused the deal, that I was demanding $8,000.00 cash back and that it would make it impossible for me to get a loan elsewhere. I refused the deal because honestly I cannot afford it if I am unable to pay off the high interest loan (my mistake I know) I tried to explain the situation to him but he would not listen. So he is going to tell the bank that I am asking for $8,000.00 even though THEY OFFERED IT TO ME!!! I will not be able to get into a cheaper vehicle (the whole point in going there anyway) and to top it off Ahmad told myself and Vahid to hurry up and get out of his office because we have wasted too much time. All Vahid was doing was getting me the ownership for my truck, the warranty papers and refund my deposit. Ahmad REFUSED to refund my deposit today...I now have to go back there on Monday to get it back.
Overall my experience with this dealer was good, Vahid is by far the nicest most informed sales rep I have ever dealt with, as was Maria. Both of them are great people that were doing their best to help me out and I am greatful for that. Manjinder was Extremely Pleasant and helpful, he worked hard to get this deal done for me. Overall these 3 people were great people to deal with and would give them 10 out of 5 if I could.
Honestly I would have looked at other vehicles, even considered a used vehicle and if payments worked out less than or close to my current payments I would have taken it without the cash back incentive. But Ahmad is a tool. Had myself and my Father come in yesterday to "pick up the vehicle", but surprise when we got there they could not release the truck to me.
I feel like if I did not have to deal with Ahmad, I would have purchased a vehicle from them today.
Seriously, what a tool...
After waiting at the dealer for about 45 minutes today to refund my deposit, Ahmad decided to wait until I got in my vehicle and started to pull out of the lot to come outside and run his mouth (and Laugh at me) while driving away. Really classy bud, I was in your dealership for 45 minutes and you chose to wait until I was driving away to say something??? Goes to show how much of a coward you really are! No worries though, I will be calling the bank to let them know the information you are reporting to them is inaccurate and I will continue to post Negative remarks about your dealership until you decide to apologize for being such a tool...and a Coward.
TO THE OWNER(S) OF RACEWAY... you have a lot of very decent, friendly and knowledgeable people working for you, why you have this guy there is beyond me. No "manager" should ever treat a customer like that...not all deals work out, there is no excuse for his childish, cowardly behavior.
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