If you're looking for rude, incompetent and poor customer service, this service centre is for you.
I was in on Monday February 06 to have my vehicle inspected. I have required a boost on three occasions commencing on January 15th. I called into the service department at 11:00 after getting a boost and was advised to bring my vehicle in.
I drove to Raceway from North Brampton; upon arrival was informed I'd be required to make an appointment.
I explained I drove in from North Brampton and requested a rental vehicle. That request was ignored.
The advisor said he'd make an appointment. I left, before leaving the property, I returned and spoke to you in you office. You made no attempt to remedy the situation.
My last two experiences at your facilitie have been noteworthy for the wrong reasons.
When I came from Campbellford to purchase and install my winter tires, I was there for 3 1/2 hours, even though I had an appointment. After the installation, I was pulling out and my tire sensors went off, all of my tires were underinflated.
I returned and the tires were pressurized. On my 250 km return trip, I notice a shake, I was required to have the tires re-balanced.
Poor customer service, no quality control and rude service advisors. What a winning team.
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