191 Alberta Used Car Dealers

We bought a second hand 2019 Sorento that the dealership - amanda.inyeg

We bought a second hand 2019 Sorento that the dealership assured us was fully inspected and 100% passed their inspection standards. Eight months in, it now needs more repairs than it's worth including a brand new engine. Apparently Sorentos are known for engine scoring and oil leaks in the engine. No warning lights came on, and none of our routine maintenance displayed a problem. The service department just shrugged and said "sometimes the lights don't come on". The sales manager said that the car wasn't worth fixing and offered us $2,000 for the car we paid $23,000 for eight months earlier. No support, no help, just a shrug that "sometimes cars break". I would absolutely not buy a car from here.

My service advisor Dionne Steinhauer delivered an amazing - nolipt8

My service advisor Dionne Steinhauer delivered an amazing service this morning! She made sure to review my bill with me.

AVOID AT ALL COST! - russelb1

AVOID AT ALL COST! SPENT OVER $100,000 ON 2 NEW VEHICLES IN 3 YEARS BUT GET ZERO CUSTOMER SERVICE. THEY DON’T HONOUR THEIR AGREEMENT. ONCE THEY GET YOUR MONEY 💰 THEY DON’T GIVE A xxxx ABOUT YOU! THE MANAGER IS A COWARD THAT WON’T EVEN LOOK YOU IN THE EYE! I’M VERY HAPPY TO SPEND MY NEXT 100k ELSEWHERE! YOUR LOSS!

I was interested in purchasing a truck, made it very - Thai

I was interested in purchasing a truck, made it very clear i wanted no additional warranty as it came with manufacturer warranty. I was told i had to put a $2000 deposit down before signing contracts and seeing financing. While in the back being pressured to sign the contracts i noticed they had tacked on an additional $13000 in warranty fees that i did not approve of. I told them i was no longer interested in doing business with people that had no integrity and were slimey. Go auto no refuses to reimburse me my $2000 deposit.

The dealership in town, people are nice and accommodating - Joniferortega

The dealership in town, people are nice and accommodating I will service my vehicles here all the time, keep up the good work!!!

Today I bought a truck from Mahesh and Mo. - Kim

Today I bought a truck from Mahesh and Mo. Excellent experience. Very friendly and helped us through the process. Highly recommend.

My wife and I were looking for our forever truck and we - Darrell & Judy

My wife and I were looking for our forever truck and we met Kaz at Shaganappi GM. He made us feel comfortable and assured us he could find what we were looking for and he did find us the truck we needed. All the time we were dealing it was a pleasure to be able to joke and laugh will purchasing the vehicle. We will highly recommend him to all our friend and family who are looking for a vehicle. My wife and I consider him a friend for life.

Took my vehicle in for a booked appointment (oil change - Sarah

Took my vehicle in for a booked appointment (oil change and tires changed). Waited an hour in line just to check in. And waited 5 hours for my car to be finished. Their only response was sorry, it’s a busy time of year. Unacceptable. Worst customer service.

I bought my new to me gmc from this dealer, and I’m so - j.asmineleigh

I bought my new to me gmc from this dealer, and I’m so grateful for everything they did for me. My car is amazing and I have nothing to worry about with my warranty. Thank you to everyone I dealt with!!

If I could give negative stars, I would. - Anonymous

If I could give negative stars, I would. My experience at this dealership was extremely disappointing. I felt pressured to make decisions without sufficient time to consider my options. I also had a very unpleasant interaction with a sales manager named Hamad. In my opinion, his approach came across as aggressive and unprofessional, and I left feeling that I was being taken advantage of. Based on my experience, I would strongly advise others to be very cautious and to do thorough research before dealing with this dealership.

This sales manager was not willing to negotiate the price - cachepuppy

This sales manager was not willing to negotiate the price of a used truck, literally slapped the full asking price on the desk and said that was it, take it or leave it. We were a little shocked driving home wondering what the heck just happened. As it turned out, we went else and got a way better truck at a way better price. I will take city transit if needed before I would ever come back here!

House of Cars in Leduc is just perfect. - habekitine

House of Cars in Leduc is just perfect. They will work with you to the bone until you get the car you want. Oz is something else. He’s an I ncredible general manager who will make sure that once you leave his shop, you will be satisfied and be absolutely happy with your purchase and the results. Most importantly, is his honesty. This man and his team will take good care of you. They truly care about their customers. So if you’re looking for vehicle, House of Cars in Leduc is where it’s at. Just go in there and ask for Oz. Trust me, you’ll be in good hands.

I walked in thinking I was buying a normal car. - Vladimir

I walked in thinking I was buying a normal car. Instead, they handed me a quote loaded with almost $7,000 in invented fees, including their ridiculous “AB Value Package” that nobody asked for. They really thought I wouldn’t notice. They expected me to sign blindly. They tried to make me pay $7,000 EXTRA just because I showed interest in the car. And the trade-ins? A complete insult. Their numbers were so low it was basically an attempt to make me give my cars away for pennies, as if I have no idea what my vehicles are actually worth. But the story didn’t end there. They spent the entire week calling me, trying to convince me that I’m “wrong,” that this kind of overpayment is “normal,” and that I’m “missing out” if I don’t sign their fake inflated deal. The desperation was unreal. What completely broke my mind was when they actually offered to come to my home to “estimate my trades” and “talk in person.” Who does that? Why would a dealership need to come to someone’s house to pressure them into a deal? This was beyond unprofessional - it felt strange, desperate, and extremely uncomfortable. The salesman smiled and pretended to be friendly, but behind that smile was a setup. A trap. The moment I saw the numbers, everything became clear: this wasn’t a mistake. This wasn’t confusion. This was a planned rip-off from start to finish. Northland Kia uses pressure, fake packages, hidden fees, invented add-ons, nonstop calls, and lowball trade-in offers to squeeze every dollar out of people who trust them. If they treated me like this, imagine how many people they’ve already scammed. Stay far away from Northland Kia.

I had a remote starter installed in my RVR at Bow - arcticborn

I had a remote starter installed in my RVR at Bow Mitsubishi less than two years ago (I've had it it for only one winter) and recently learned that it worked only by pressing "open" three times on my fob in stead of "close", so I took my car in today for diagnostics. Turns out the part was faulty, but because I had driven enough kms during summer (and who uses a remote starter in summer to know if it's working properly?) to exceed the warranty, a new module wasn't covered. The rep at the service counter said starters are usually good for several years, so the fault was obviously with the poor quality of the starter I originally got. All in, my "basic" starter ended up costing me over $1200, leaving me mistrustful of Mitsubishi parts and unsure of the new starter's reliability. The service rep spoke calmly and respectfully, but I would have appreciated Mitsubishi making it up to me somehow since the problem arose because of the part THEY installed. Rubbing salt in the wound, the technician hadn't closed my car hood completely either (I found out as I drove away). My rating is based off this bad experience compounded by the fact a faulty part was installed on a previous visit.

Great place to buy a vehicle the whole team is good - Wapanweb

Great place to buy a vehicle the whole team is good regardless of who you go to. Our salesman was Johnny, and our finance guy was Oz. Great team. Love our car! They went above and beyond even after signing paperwork. Great business will recommend to others.

I purchased a used RDX Platinum Elite from Country Hills - Bonny.Freiheit

I purchased a used RDX Platinum Elite from Country Hills this summer. It was not only top dollar, they gave a complementary multi point inspection that gave me complete confidence AND they offered reasonably priced glass insurance, they can beat private sale hands-down. David Siervo sold it to me and was a pleasure to work with.

Wouldn't let me look at a 18000$ car without a credit - Maurq

Wouldn't let me look at a 18000$ car without a credit check. Get to financing and the price is magically 2000$ more before all the dealers addons Then took my keys to view my car for a trade in and didn't give them back untill I told them 6-8 times I was not buying Extremely high pressure sales crazy interest rates and sloppy paper work. Be very careful and look very closely at the paper work before signing anything they will charge you more then you agree to. Staff was jumping running dancing around very very unprofessional. Also moved my seat in my car and left my glove box open and papers on my seat.

Went in for first oil change that I paid for in Dec of - Dale

Went in for first oil change that I paid for in Dec of '23 for my 3 month old f150. The service bay floor was wet, the outside ground was winter wet outside so I trusted they did things properly and didn't get on the ground to look under the truck. I have some serious physical issues and doing anything physical is extremely difficult. Fast forward to July '24 and upon looking under the truck when it's ready for next service I see the skid plate is missing. I DID NOT REMOVE THIS PIECE. I phoned the dealership, talked to service people twice, both times was told a manager would call, nobody called. Gave up in frustration. Wanted to drive there personally from Calgary, but my physical issues have worsened so I did not. It's now Sept '25 and they contact me offering a free inspection since the truck hasn't been there almost 2 years. I call back and find it's a sales lady. She repeats offering for a free inspection, I proceed to tell her the missing skid plate issues and she says a manager will call, no one calls. I call and ask for a manager ( which I had also done in '24) left a message. Surprisingly Austin calls me later that day and after I give him the rundown he says give him a day or two and he'll call. Kudos to him he does, however he says "I'M PREPARED TO OFFER HALF THE COST OF THE APPROXIMATE $400 SKID PLATE PART ONLY" Long story short I tell him no skin off his ### he can stuff it and I'll not be going back there again. Guess it was the perfect opportunity to get a practically brand new $400 skid plate, since they knew the customer would not want to lay on wet winter ground to look under the vehicle. What a ripoff

1 star is even too high for this dealership. - Sleg

1 star is even too high for this dealership. They misrepresented the condition of a vehicle. When caught in their lies, they refused to fix the problems then cut off all communication with me. They refused to give back my $2000 deposit and sold the vehicle to someone else. They were rude and lied! They operate by using high pressure sales, lying and deceiving customers. Do not give these people your business

I have purchased 6 new trucks at Davis GM (or formerly - sam czember

I have purchased 6 new trucks at Davis GM (or formerly Stephenson's) in my 66 year life and 1 used impala.. Today I wanted a flat repaired on my last new truck purchase and was told it would cost $25! So much for loyalty. My next new truck will not come from Davis.

I still have two years of full warranty, yet this - KMG

I still have two years of full warranty, yet this dealership told me I had no warranty and charged me $306 for diagnostics that provided no answers. My vehicle was towed in after it broke down and showed them repeated safety-system warning lights on the dash. They admitted the lights were there, but claimed their scan “found nothing” and still billed me for it. They also gave contradictory explanations about the battery—first saying it was fine, then saying it was discharged. The warnings continue to appear, and the original no-start issue remains unexplained. They even framed it as doing me a favour by “only charging 1.5 hours instead of 2 hours.” I was also told they didn't want to "nickle and dime" me to solve the safety warnings. So it was $169 for them to even look at my vehicle, $84.50 to plug in and run the diagnostic scanner, and $38.02 in ‘shop supplies,’ with no explanation of what supplies were supposedly used. I ended up confirming on my own that my warranty IS still valid, spoke with the Service Manager, but they told me I still had to pay because they “didn’t find anything.” Very disappointing experience and no resolution at all.

1. Before the sale - 4 stars. 2. After the sale - 0 - phil.johnson66

1. Before the sale - 4 stars. 2. After the sale - 0 stars. I purchased a pre-owned Audi S5 - beautiful car which I love. The sales experience was good. Friendly, professional, knowledgeable... one hiccup in the finance office otherwise I'd give the sales team a 5/5. I came to pick up the car a few days later. They had put the winter tires in the back. The S5 is a hatchback - to get all 4 tires in there they had removed the cargo cover and put the back seats down. When I got the car home I took out the tires, put the seats back up, and tried to attach the cargo cover. It didn't fit. I went back to the dealership first thing in the morning. They told me the cargo cover comes in two parts and I only have one. They said to give them some time and they'd call me. That was two months ago. I've called, left messages, and emailed several times since. They never reply. I'm fairly certain this is my answer. They're going to ignore me until I go away so they don't have to lose any money. They're half right - I will go away. I was told verbally, and in writing (the Vehicle History Disclosure Statement), that the car has no issues, damage, or is different in any way from an original advertised model. You should not take either at face value. Not from this dealership. The missing part is going to cost me about $300 USD to order, plus shipping. Maybe $500 all told. If you're thinking of buying a pre-owned car from this dealership, save this review first. Once you finish negotiating the price, remember that you saw this online, have a look, and tell them you need at least a few hundred dollars extra as a contingency in case there's something missing or broken that they haven't noticed which will end up being an expense for you. They'll say they can't do it, but they ALWAYS have more to give. Have a look at the average trade in price on kbb.ca for the vehicle you're considering - that's what they paid for it. I'm looking at a 2024 Atlas on their site right now - "reduced" to $49,888. Average trade in for that vehicle is $36,000. 28% profit margin, after reduction. **TLDR - Caveat Emptor at Southcentre VW.

I have always had an excellent experience with Cam Clark - Shawn Smith

I have always had an excellent experience with Cam Clark Auto Group from start to finish. The team was professional, friendly, and genuinely cared about finding the right vehicle for my needs. They took the time to explain every detail, answered all my questions, and made the whole process stress-free and enjoyable. The sales staff were knowledgeable without being pushy, and the finance team made everything simple and transparent. The vehicle was spotless, exactly as described, and ready on time. It’s rare these days to find a dealership that combines great customer service, honesty, and attention to detail like they do here. Whether you’re buying new or used, I highly recommend Cam Clarke Auto Group – they truly go above and beyond!

Unbelievable service, and time management skills! - Kanen Cottreau

Unbelievable service, and time management skills! I was able to get a vehicle I loved with financing in under 3 hours of showing up. The vehicle is treating me well, I love it. The team really did an outstanding job with helping me, even with my credit score!

Scott, our sales person, was absolutely professional and - cquintin48

Scott, our sales person, was absolutely professional and very knowledgeable on our purchase & tradein. Great

Jeff Panner incredible customer service very - gxthorne

Jeff Panner incredible customer service very professional, and a very clean workplace just top-notch service .

Best Rate Auto Sales has the Best sales associates and - Mouse22

Best Rate Auto Sales has the Best sales associates and Simmion is the best. Best rate has been there for me at ever buy. I have bought 2 cars from Rod and Simmion. I would go anywhere else . If they don’t have the car you want they will go out of there way to find you that car that you love . Thank you for all the personal help . They will go pick up that vehicle and then delivery your vehicle to your house . Amazing friendly service Need a car call Best Rate they deliver..

Terrible customer service. - tannerchutskoff1

Terrible customer service. Agreed on a trade in price. Did all the paperwork, but didn’t sign the contract due to closing of store hrs. They told me to cancel the payments and to get the total amount left owing on my vehicle for a pay out. The next day they ghosted for 4 days. Told me they lost the buyer for my trade in and couldn’t do the price we agreed on. Then they low balled me. They tried to say they were giving me a deal still. That they were giving me a 5000 dollars off the new vehicle which was already a federal incentive. Talk about shady xxxxxxx dealership.

Brought my 2016 3500 in to get my fuel filters changed - arcandmike1

Brought my 2016 3500 in to get my fuel filters changed took them 1 and a half hours??? Didn't put the seal on the fuel filter canister drove to GP lost a quarter tank of fuel. Cost me another $200 to buy tools and a seal plus my time. There not willing to admit to it or compensate me xxx. Never go back again.

Gabrielle Very easy to deal with, knowledgeable sales - dillmanm

Gabrielle Very easy to deal with, knowledgeable sales representative, Carol in financing department fast and efficient, I would recommend dealing here in the future