3 days ago
"*****PLEASE READ FULL RERVIEW!!!!*****
Thanks to Robert(Bobby)Eglsaer, Sven Habermann, and Daryyl Dudek for being so professional and having a customer centered approach when buying my Ram 1500. Very Satisfied with my experience. Would also like to thank Micheal from Service for taking the time to help in making the truck my own.
^^^^^^So here is the update as of August 15 2019.******
My truck (Ram 1500) is not even a year old since these parts were supplied and installed by Coquitlam Chrysler While driving down a dirt road the aftermarket bumper that was supplied and installed by Coquitlam Chrysler has flexed and broke both headlights on the vehicle! I brought the truck in and was told by the service department that it was not covered by warranty and costs would be out of my pocket because it was an aftermarket part that was breaking the oem part and that warranty does not cover it even though it was bought through them and installed by their department! After spending close to $25000.00 in parts and service to upgrade my truck through their service department. What a Joke! The only reason I bought parts and used their service department to install was to make sure that I would have piece of mind in thinking that their doing the work would still keep warranty on truck! Guess not! I should have went to North Shore off road who back their work! By the way I also purchased the most expensive extended warranty hoping a dealership would back that up! All I can say is stay away and never will I buy or use their service or parts department again! Also just a side note it happened to a friend of mine that bought a dodge and had an aftermarket bumper do the same thing in 100 Mile House. He took it back to the Dodge dealership there and they fixed it with no charge under warranty because they sold and installed it. Maybe the moral of the story is buy from a dealership that cares about their customers!
*******WIll post pictures later******
5 days ago
"thanks to the dealership for getting me in quickly (Patrick) timely repair and communicate solutions effectively. Had alternator serpentine belt and additional brake work done all understood and on same page "