I find them (Jason Marima, Ilir Shoshi, Kevin Ryan, Ziggy Babula) friendly, helpful and co-operative. Great customer service. Before I visited Gourds Auto, I went to multiple Toyota and Honda dealers. Among all of those dealers, Gorrud's Auto would be my number one choice. ***I loved there 30 days warranty and exchange policy. It gave me peace of mind. I will definitely recommend my friends and family.
Other Employees Tagged:
"Ziggy, our salesperson."
What a lovely, lovely man Ziggy was. He was a gentle and kind soul and would recommend this dealership purely based on our experience and interaction with him. Good luck, Ziggy, all the best to you.
I recently visited Gorruds with my mother looking to purchase a used vehicle. We looked around the lot on our own for about 45 minutes before we were approached by Ziggy. He asked us what we were looking for and we were very clear about not knowing exactly what vehicle we wanted and that we were looking at a few different ones. He took us into his office and we picked out three Toyotas to test drive. During the first two test drives Ziggy was sweet as pie, telling us about his daughters and cottage. When we returned from the second test drive he left us in his office and went to find the third car. After about 10 minutes he came back in and said the third car that we had wanted to look at had been sold. We then requested to look at a Mazda that they had on the lot instead. His response was "Listen Ladies, I don't have time for this. I have other customers and you need to make up your mind". He refused to show us any more vehicles despite the fact that we were going to test drive a third vehicle anyway. It is beyond unreasonable to expect someone to make a decision and sign paperwork after viewing only two vehicles and we will be taking our business elsewhere. Gorruds has a good selection with average prices but I would avoid dealing with Ziggy.
"Satisfied repeat customers"
We have just purchased our third used Toyota form Gorruds, and this is an exceptionally fine dealership. Each car we purchased has been in terrific condition, are extremely reliable, and the first two have run for over 400K with no major problems. The salespeople were very helpful,, sincere, and gave us a very fair price with no pressure. I would recommend this dealership to all our friends and relatives without any reservations, and we will continue to purchase our vehicles at Gorruds.
Other Employees Tagged:
"a fair dealership in town"
it was my first time to buy from gorruds auto,and im so lucky to have ziggy a soft spoken guy who help me find the vehicle that suits for my budget,so thankful with his patience and understandaing of my needs.again thank you gorrud's auto for being fair with prize and everything.i will definitely comeback this dealership again.
Knowledgable and friendly staff, no surprise pricing for fair market value.
No pressure to buy extras, although they were offered. Excellent effort to ensure
customer retention and referrals through bonus incentives. I love my 2007 Solstice so far
and would recommend this dealership, Thanks to Ziggy, Scott and Danny for a
"Very pleasant experience "
Ziggy was very helpful, he guided me through the sales process with care and was not pushy when it came to extras. He carefully suggest beneficially extras that were tailored to myself as a young driver. I enjoyed how personable and warm-hearted he was when dealing with me.