I was looking to replace my Nissan truck for a few years and Paul responded to my request the next day. He is very friendly, no pressure and has a good attitude. I felt very comfortable dealing with him and Zack. I would say my overall experience with Great West was good.
"Great West Dodge, great service, no pressure sales"
GWD was terrific in assisting with the purchase of a used vehicle in very cold conditions. Being from out of town and not being able to take delivery on the day of the sale, Richard was able to have the vehicle ready to go on the day of delivery, again in extremely cold conditions
"Run, don't walk from here if buying used"
Great west Chrysler may be good with new vehicles. I don't know. However, if you are buying a used car from them, I seriously recommend you look somewhere else.
I bought a 2013 ford F-150 platinum from them Oct 30, 2018. The sales staff strongly suggested to get an after market warranty on the truck, which i did.
First, I was assured 2 keys, but was only supplied 1. after calling every 2 days for 3 weeks, they referred me to a ford dealership to get a second set of keys cut. They covered the expense, which was good. While at ford i got a mechanic ride along to go through some of the things that didn't feel right with the truck. After having a transmission issue with the truck, i took it back to ford dec 20th 2018. I asked if they could give it a lookover and fix what the mechanic had identified. The repair came to $10,000.00. There were 6 oil leaks, the transmission fix, and a wheel hub replacement. Thankfully the warranty company covered most but i was stuck with bill for $780. i took bill to great west and tried to get them to cover. Dealt with a "wonderful" gentleman named Zack Yachimec who said that $380 was most they would cover, and he was being more than fair.
If you MUST buy a used car from these guys, keep vehicle overnight, and get your own qualified mechanic to do the inspection, because how they game me a clean inspection with $10,000 in repairs needed after barely a month of owning is completely beyond me.
"Funny, honest and the reason we bought!!!!!!"
- Jamie & Ryan
We had a deposit at another dealership and last minute decided before moving foward we would check out a few dealerships to compare the pricing. The customer service at a few places was no where near what we receieved from Aaron so we disclosed our offer and Aaron beat the price where we left the deposit so not only did we get a great deal but we recieved phenomenal customer service and will recommend anyone we know to go see him. Thank you Aaron!!!!!
"Rocky to Roses"
Started off having a misunderstanding with the initial salesperson which was quickly rectified by the sales manager. The salesman Andy took over and ultimately was able to make this transaction smooth sailing. Well done by the team at GWChrysler.
"Upfront Sales & Staff; personable"
We shopped around at several dealerships. We were happy with all of the sales staff we encountered at Great West Chrysler. They didn't pressure us, or call us over an over. They worked with us to find exactly what we needed! Overall- Very Happy! I recommend shopping here!
Other Employees Tagged:
Salvator, Kevin, Nathan
"Efficient and accommodating "
After being in an accident i went to this dealership after finding the same SUV as my previous on their website. They were very helpful and gave me great service from the beginning. I live 5 hours away and we dealt with most things over the phone, and when i got to edmonton everything was ready for me and i was out of there in no time. Overall a very easy and great experience! Thank you Zach, Lyle, and Jim!
"Pleasure to deal with"
I’m a demanding customer from the UK and Andy and the team were very helpful. I knew I could deal with Andy from the moment I met him. I changed my mind a lot but Andy persevered with me and I’m really pleased with my new truck.
Special thanks to Chris, Warren, Shawn and Zach also.
Thank you all. Fully recommend.
"2018 Jeep Wrangler Unlimited Sahara"
I received exemplary service from both Aaron & Zach. Trade in value for my vehicle was outstanding & entire sales experience was a positive one. Aaron in my opinion, is a very down to earth person who treated me with the utmost of respect. I would recommend anyone I know to go speak to him if they are looking to purchase a vehicle.
"Great friendly service! "
Purchased a used car from Great West, the experience was great, quick and painless. All staff, even a some sales associates who weren’t involved with the sale went out of their way to help accommodate us with various requests we had.
Our sales associate and manager were top notch, would highly recommend Great West Chrysler.