William Baumgardner
Service Advisor
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
Dealership Experience
5 yrs, 10 mos
Industry Experience
5 yrs, 10 mos
222 Reviews
Write a Review222 Reviews of William Baumgardner
May 11, 2024
I told him I needed to change oil and battery he offered to change Trans oil which comes up to over $700 w/ engines oil. He forgot to changed battery. on my way home car shuts off at the light. I had to ret to change Trans oil which comes up to over $700 w/ engines oil. He forgot to changed battery. on my way home car shuts off at the light. I had to returned for battery and pays over $200 extra... VERY UNPROFESIONAL More
April 25, 2024
From the moment I drove into the service drive, I was greeted by a bubble girl. She said her name was Celine and she would be helping me. I was new to the place, and she made it so seamless on what to do greeted by a bubble girl. She said her name was Celine and she would be helping me. I was new to the place, and she made it so seamless on what to do and where to go. She sat me down, told me the exact services I’m getting, checked for recalls, and advised me how long, which she said under a hour. I got my car back in 47 minutes, and also was provided with a multipoint inspection with my paperwork, love that it tells me everything that is green. I saw the valles and they said the car would be right up, which 30 seconds later it was up and taking plastic off, which is so nice to stay clean. celine is an asset to the dealership and I won’t be going to anyone else but her. I can’t wait to see her in 5 months for my next service checkup! Thank you everyone at Toyota. More
Other Employees Tagged: Andy Zollinger, Shermica Malcolm, Xavier Ascencio, Tom Coppola, Frantz Casimir, Celine Zollinger, Ross Finkelstein, Jermaine West
March 31, 2024
Veryprofessional and respectuous staff, good level technic,wait room awsome. Price acceptable, high level of security for your car. Staff pay attention to customerd, customers look satisfied. technic,wait room awsome. Price acceptable, high level of security for your car. Staff pay attention to customerd, customers look satisfied. More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, Travis Cobbs, Akin Dixon, Margie Bonel, Celine Zollinger
March 24, 2024
Basil was incredibly helpful, knowledgeable, and an excellent communicator. The entire experience was easy and enjoyable. I would highly recommend this location excellent communicator. The entire experience was easy and enjoyable. I would highly recommend this location More
Other Employees Tagged: Andy Zollinger, Basil Rabie, Celine Zollinger
March 16, 2024
Courteous professional service quick system of in fix and out! Only wish they had cream or half and half for the coffee🙃 out! Only wish they had cream or half and half for the coffee🙃 More
Other Employees Tagged: Andy Zollinger, Femi Osewa, Shermica Malcolm
March 07, 2024
Advised me to change my cylinder for engine check lights on, replaced the cylinder 5, went to pick up the car still engine light was on. Toke back the car the car telling me I need to replace the whole engi on, replaced the cylinder 5, went to pick up the car still engine light was on. Toke back the car the car telling me I need to replace the whole engine. More
Other Employees Tagged: Andy Zollinger, Travis Cobbs
March 06, 2024
Michael was extremely helpful in finding me the right car that I wanted and getting the deal worked out. He absolutely knows what he's doing. He took his time showing me all of the cars in inventory and kept that I wanted and getting the deal worked out. He absolutely knows what he's doing. He took his time showing me all of the cars in inventory and kept at it until we were able to find what I wanted. More
Other Employees Tagged: Erinson Duran, Edward Flores , Michael Miller
March 06, 2024
My salesman Michael Miller was extremely helpful in finding the car that I was interested in. He took the time to show me all of the cars in inventory and kept searching until he found the car I wanted finding the car that I was interested in. He took the time to show me all of the cars in inventory and kept searching until he found the car I wanted. He helped with all of the paperwork and setting up the financing with the finance dept. He did a great job all through the process. More
Other Employees Tagged: Erinson Duran, Edward Flores , Michael Miller