William Baumgardner
William Baumgardner at Advantage Toyota Valley Stream
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William Baumgardner | Page 23

Service Advisor

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

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4.6
225 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

4.6

225 Reviews

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225 Reviews of William Baumgardner

February 08, 2021

Dealership Rating
Employee Rating

Very professional. I got regular maintenance work done and a wheel alignment. The place wasn't crowed allowing social distance while you wait. As usual comfortable chairs, WIFI, Big Screen TV and charger More

by Bigcoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 14, 2021

Dealership Rating
Employee Rating

Terrible Service - they do not listen to the customer when there is a problem on a new car and then turn it around on you. Such as, "you hit a pot hole" or you must be hitting a curb". None of which is r More

by jpjet100
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andy Zollinger

December 13, 2020

Dealership Rating
Employee Rating

I love working with william in your service department always a pleasure he his very knowledgeable know is work so when you are dealing whit someone who knows what they are doing it makes it very easy i w More

by FBISNOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 14, 2020

Advantage Toyota Valley Stream responded

Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Advantage Toyota.

December 07, 2020

Dealership Rating
Employee Rating

The people in the dealership are very accommodating. They take the time to explain what services they will give your car. The only reason I gave them four stars is the long time I waited there. More

by ARMANDO.DAYAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 08, 2020

Advantage Toyota Valley Stream responded

Armando, thank you for your review! We're proud to have you as a customer, and we look forward to serving you for years to come.

December 06, 2020

Dealership Rating
Employee Rating

I was told it would take up to an hour and a half. It I was told it would take up to an hour and a half. It took an hour longer than that. Got back to work late. More

by sabnesher
Recommend Dealer
Yes
Dec 07, 2020

Advantage Toyota Valley Stream responded

We hope we can turn this around for you. We want to hear from you—please reach out to us when you can at wecare@aagny.net. Thanks!

Dec 07, 2020

sabnesher responded

This happened as well when I brought my previous Highlander in for service . And to rectify it, I was given very good treatment afterwards. Serviceman got my car ready in an hour. I hope you can provide that accommodation for my next service appointments. Thank you.

Jul 14, 2022

sabnesher responded

Akin is the best. Got my car ready before the two hours he thought. And ordered a part for the trunk without my asking. Great guy. Best service experience I’ve had at advantage Toyota.

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