Shermica Malcolm
Sales Manager
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
Dealing with Sales Manager Shermica Malcolm is always a pleasure; easygoing and fun, she simplifies and adds an element of calmness to the car-buying process. (516) 837-7651 or smalcolm@aagny.net .
Read moreDealership Experience
10 yrs
Industry Experience
26 yrs
Specialties & Trainings
Management
Sales
Employee Video
161 Reviews
Write a Review161 Reviews of Shermica Malcolm
May 17, 2024
Stacey was extremely professional. She was very patient and took time to listen to me regarding what I was looking for in a car. When I picked up the new car, Stacey was very thoroug She was very patient and took time to listen to me regarding what I was looking for in a car. When I picked up the new car, Stacey was very thorough in explaining all of the safety features and standard features of the car. This is the second car I purchases at Advantage and Stacey being my salesperson. Shermica and Jessica were extremely helpful. Stacey, Shermica, and Jessica definitely made me feel valued and that my time was important. They all went out of their way to make sure I was satisfied. Andy and Celine are the best in the service dept. Both have always taken the time to explain the purpose of the service and review what was done. I highly recommend Stacey and the dealership! More
Other Employees Tagged: Andy Zollinger, Stacy Carter, Celine Zollinger , Jessica
May 03, 2024
They do not listen. Do not take 5 seconds to look into things before calling / texting / email Do not take 5 seconds to look into things before calling / texting / email More
Other Employees Tagged: Jasmine Weston, Tom Coppola, Angelina Parag, Ross Finkelstein, Tommy MacFall
April 25, 2024
From the moment I drove into the service drive, I was greeted by a bubble girl. She said her name was Celine and she would be helping me. I was new to the place, and she made it so seamless on what to do greeted by a bubble girl. She said her name was Celine and she would be helping me. I was new to the place, and she made it so seamless on what to do and where to go. She sat me down, told me the exact services I’m getting, checked for recalls, and advised me how long, which she said under a hour. I got my car back in 47 minutes, and also was provided with a multipoint inspection with my paperwork, love that it tells me everything that is green. I saw the valles and they said the car would be right up, which 30 seconds later it was up and taking plastic off, which is so nice to stay clean. celine is an asset to the dealership and I won’t be going to anyone else but her. I can’t wait to see her in 5 months for my next service checkup! Thank you everyone at Toyota. More
March 19, 2024
Wanna thank Jonathan for going above and beyond to make sure I got what I wanted, very attentive. Mr Savage hands down you are the best, always on top of things. Wanna thank you so much and Ms. Shermica yo sure I got what I wanted, very attentive. Mr Savage hands down you are the best, always on top of things. Wanna thank you so much and Ms. Shermica you are the best. More
Other Employees Tagged: Jonathan Ulloa
March 16, 2024
Courteous professional service quick system of in fix and out! Only wish they had cream or half and half for the coffee🙃 out! Only wish they had cream or half and half for the coffee🙃 More
Other Employees Tagged: Andy Zollinger, Femi Osewa, William Baumgardner
February 23, 2024
I had a very good experience at Advantage Toyota. Chris was knowledgeable and Shermica really is the greatest. Rob Savage made the process easy also. I recommend the whole team. Chris was knowledgeable and Shermica really is the greatest. Rob Savage made the process easy also. I recommend the whole team. More
Other Employees Tagged: Chris Williams
February 19, 2024
Always courteous and on time. They are very helpful and keeps you updated and informed as you wait. Refreshments are available as you wait. They are very helpful and keeps you updated and informed as you wait. Refreshments are available as you wait. More
Other Employees Tagged: William Baumgardner
February 06, 2024
Celine is super pleasant The environment is relaxing and comfortable. The service was performed quickly and properly. I could not be happier. comfortable. The service was performed quickly and properly. I could not be happier. More
Other Employees Tagged: Tom Coppola, Celine Zollinger
January 17, 2024
Professional approach with no hard sell. A pleasure to deal with. Jason was more than helpful in explaining features, and even resolved an issue with our 2018 Camry hybrid touchscreen. Thank A pleasure to deal with. Jason was more than helpful in explaining features, and even resolved an issue with our 2018 Camry hybrid touchscreen. Thanks for everything. More
Other Employees Tagged: Jason
January 13, 2024
I have been coming here since 2005. I just like people like Leo, Andy, Mike, Frank, and Shameca. I like the location. I just like people like Leo, Andy, Mike, Frank, and Shameca. I like the location. More
Other Employees Tagged: Frank Hussain, Andy Zollinger, Celine Zollinger , Michael Miller