Margie Bonel
Service Advisor
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
Dealership Experience
10 yrs, 9 mos
Industry Experience
10 yrs, 9 mos
Languages Spoken
Spanish
268 Reviews
Write a Review268 Reviews of Margie Bonel
May 20, 2024
I had to go back twice because the work wasn’t done properly the first time, My cars low pressure tire sign is still on and I refuse to bring my car back properly the first time, My cars low pressure tire sign is still on and I refuse to bring my car back More
May 17, 2024
never answer the question when I made appointment and I tell them what ever I need they never give me support even I bought the new car here even I paid more than 3000 dollars for Toyota care nothing can d tell them what ever I need they never give me support even I bought the new car here even I paid more than 3000 dollars for Toyota care nothing can do for me More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, William Baumgardner, Travis Cobbs, Akin Dixon, Celine Zollinger
April 24, 2024
I just wanted to express how helpful and how amazing Margie was at this location. She gave me excellent customer service that you could only dream of having. I had lingering questions and concerns ab Margie was at this location. She gave me excellent customer service that you could only dream of having. I had lingering questions and concerns about my car that she answered and handled gracefully. That uneasy feeling you have at dealerships was abated with Margie. I really felt she valued me as a customer. Its super rare these days to be attended by someone who genuinely cares especially when it comes to concerns about your car. All in all she was the cats meow. More
March 31, 2024
Veryprofessional and respectuous staff, good level technic,wait room awsome. Price acceptable, high level of security for your car. Staff pay attention to customerd, customers look satisfied. technic,wait room awsome. Price acceptable, high level of security for your car. Staff pay attention to customerd, customers look satisfied. More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, William Baumgardner, Travis Cobbs, Akin Dixon, Celine Zollinger
March 11, 2024
Basil was very patient with us in making a final decision to purchase a new auto. He showed us the models and explained a lot when comparing them. I have sought him as my rep for several autos now and will to purchase a new auto. He showed us the models and explained a lot when comparing them. I have sought him as my rep for several autos now and will continue to do so. Andy is outstanding in Service, always keeps me informed and knows his craft well. Everyone is always so nice at this location. My only comment is that I now have both a 2021 Highlander Hybrid and a 2024 Highlander Hybrid Platinum and the 2021 model is so much easier to use the multimedia console than the 2024. The integrated video camera is also difficult to use and a few days later are unsure as to how. I went online and found a manual for the video camera, which was large, and it is not very clear. I really much prefer the console on the 2021 since it is 100% much more user friendly than the 2024. More
Other Employees Tagged: Andy Zollinger, Basil Rabie, Celine Zollinger
March 09, 2024
Service was a pleasure ,Technicians were friendly and very professional.I look forward to my next visit very professional.I look forward to my next visit More
Other Employees Tagged: Akin Dixon
March 04, 2024
Overall, good experience. The person that was helping me & telling me what was going to be done in the service was nice & informative. Only issue I had was when the service wa The person that was helping me & telling me what was going to be done in the service was nice & informative. Only issue I had was when the service was done, they couldnt find my Key for some reason. Not the biggest issue in the world. Something easy to work on for that to not happen again. More
February 23, 2024
This very good service I’m so satisfying excellent service I’m so happy with this service service I’m so happy with this service More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, William Baumgardner, Travis Cobbs, Akin Dixon, Celine Zollinger