Margie Bonel | Page 27
Service Advisor
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
Dealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 10 mos
Languages Spoken
Spanish
274 Reviews
Write a Review274 Reviews of Margie Bonel
January 13, 2021
Excellent customer service.Margie is so great doing her Excellent customer service. Margie is so great doing her job. She really knows what she’s doing. I feel so pleased that you have this outstanding you Excellent customer service. Margie is so great doing her job. She really knows what she’s doing. I feel so pleased that you have this outstanding young lady as part of your team. More
January 08, 2021
Great experiences @ Advantage Toyota ...Fantastic Great experiences @ Advantage Toyota ... Fantastic Service rep - Margie Bonel. She is a great communicator,always follows up with the mechanics - to Great experiences @ Advantage Toyota ... Fantastic Service rep - Margie Bonel. She is a great communicator,always follows up with the mechanics - to allow customer & mechanics to be on same page. Overall, Margie Bonel is the complete package ; whereby her Customer Service skills are 2nd to none!!! Proud Toyota Owner, Rene Mears More
January 06, 2021
Miss Margie is always so helpful and advices me well with the decision on my car service. She knows my time is important and works around my schedule the decision on my car service. She knows my time is important and works around my schedule More
Other Employees Tagged: Xavier Ascencio
January 06, 2021
Whenever I am at the dealership I'm always treated very kindly,starting from the staffs that sign my vehicle in and down to Margie (excellent) kindly,starting from the staffs that sign my vehicle in and down to Margie (excellent) More
Other Employees Tagged: Erinson Duran, Femi Osewa, Shermica Malcolm, Will Ocasio, Kesha Sears
January 06, 2021
Im very happy to have this dealer specifically the type of service i get from Margie bonel she is so nice and kind the only i can say thank you for everything of service i get from Margie bonel she is so nice and kind the only i can say thank you for everything More
January 04, 2021
Advantage Toyota at Valley Stream always brings a great and friendly environment. Customer service is excellent. The service department answer and explain the work and prices that needs to be done. and friendly environment. Customer service is excellent. The service department answer and explain the work and prices that needs to be done. More
January 03, 2021
Advantage always handles what I need. This time around, Mr. Xavier Ascencio, Marjorie, and Femi were great in meeting exactly my needs, with authentic friendliness, in a very short amount of time. Thank yo Mr. Xavier Ascencio, Marjorie, and Femi were great in meeting exactly my needs, with authentic friendliness, in a very short amount of time. Thank you!!!! More
Other Employees Tagged: Xavier Ascencio
January 03, 2021
I was very disappointed in my visit for my first service 10,000 Mile or 1 year on the Brand new Rav4 hybrid I purchased from this dealer. I also needed my annual Nys inspection and brought it to this dealer 10,000 Mile or 1 year on the Brand new Rav4 hybrid I purchased from this dealer. I also needed my annual Nys inspection and brought it to this dealer because I was promised free inspections and free car washes with every service. When I dropped off my car your advisor rep Margie Bonel Flore told me that there would be a $37 charge for Nys inspection and that I didn’t want the car wash because of possible damage to my car. I informed her what I was promised when I purchased the car and she that they were under new management. When I picked up my car she directed me to Xavier the service manager. He told me the charge was new for 2021 and that they were looking for a new car wash company. I told him that I was never informed when I booked the appointment of these changes and specifically asked about it. I would never of traveled to this dealer for service when other Toyota dealers are much closer to my home. In addition they had a hard time finding my car and key at pickup it took 4 people. I was so pleased, recommended this dealer to my friends and family and gave a glowing review of all the staff at Advantage involved in the sale of my new vehicle and expected the same from service. Unfortunately, that did not Happen. I guess I will need to look for other dealer service locations in the future. More
Other Employees Tagged: Xavier Ascencio
January 02, 2021
I was well satisfied with my interaction. My issues were dealt with as expected and in a timely manner I was also kept informed on the status of my vehicle while I was waiting dealt with as expected and in a timely manner I was also kept informed on the status of my vehicle while I was waiting More