Wes Upton | Page 5

Easy going, not pushy and personable Allan was great! He knew that my wife and I were interested in purchasing a Pre owned vehicle and was instrumental in helping us find what we were loo Allan was great! He knew that my wife and I were interested in purchasing a Pre owned vehicle and was instrumental in helping us find what we were looking for. He listened to our needs, instead of telling us what we wanted to hear. He was personable and friendly. We never felt pressured into purchasing something that didn’t fit our needs. I would highly recommend Allen to anyone who is looking for a great experience during a car search. His knowledge is second to none and his attitude is great! More

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Great sales and communication I bought a used 2016 mustang gt just recently from Lino. He was very helpful, friendly and answered all my questions. I also spoke in great length wit I bought a used 2016 mustang gt just recently from Lino. He was very helpful, friendly and answered all my questions. I also spoke in great length with Michael Nokes the sales manager. He was easy to get along with and a general overall nice guy. I would definitely recommend key west ford to anyone looking for a brand new or used ford. Lino didn’t pressure me into buying that first day I arrived. You will feel comfortable dealing with him and Michael nokes. More

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great team great guys. Rob set me up with a great truck, at a good price. when we were finishing, Ian came out and helped get the truck ready with paper work lic great guys. Rob set me up with a great truck, at a good price. when we were finishing, Ian came out and helped get the truck ready with paper work licence plates etc... Wes was a down to earth manager. I was impressed how these guys and everyone else in the sales department worked as a team. my truck was detailed perfectly. I would recommend this dealership to anyone looking for a new or used vehicle. I have certainly found the dealership that I would do business with in the future. More

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Great place We went to key west to trade in our car. We didn’t know what to expect. The staff made it a positive experience. We are now enjoying our new 2018 Ford We went to key west to trade in our car. We didn’t know what to expect. The staff made it a positive experience. We are now enjoying our new 2018 Ford Escape Titanium. More

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Great Service Great experience. They went above and beyond to help us get into the vehicle that we wanted. Would not hesitate to recommend this Dealership and the Great experience. They went above and beyond to help us get into the vehicle that we wanted. Would not hesitate to recommend this Dealership and the staff we dealt with. More

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Beware This dealership has many additional fees they add to your purchase after you've agreed to a price. A$599 doc fee (expected, albeit higher than average This dealership has many additional fees they add to your purchase after you've agreed to a price. A$599 doc fee (expected, albeit higher than average). Unexpected is- A $995 finance fee, a $199 insurance transfer fee, air conditioning fee & tire fee. Also was 'mistakenly' charged an extra $1000 on final invoice. None of the additional fees.were.disclosed to me. I only clued into this after the salesman called and asked for even more money, stating they hadn't charged me for the running boards. Which by the way, they give you a FORD accessory book to choose from, then give you cheaper aftermarket running boards. They did admit their mistakes and took responsibility for the over charges and refunded over $2600 to me via check/credit for accessories. The salesman was good, low pressure, friendly. I am happy with the vehicle and the end price I paid. However, the failure to disclose any of the extra and frankly ridiculous fees to the customer is a huge problem. I can imagine I am not the first this has happened to and likely not the last.... Beware. More

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perfect attention i was very satisfied with the attention given by the knowledgeable and trustable Michael and other professionals at the dealer on their own jurisdicti i was very satisfied with the attention given by the knowledgeable and trustable Michael and other professionals at the dealer on their own jurisdictions, i strongly recommend this FORD DEALER to every one looking for a vehicle, you will find trustworthy answers. More

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Great experience and never felt pressured to buy. Purchased a car from Mike Nokes at Key West Ford and the experience was exceptional. I never felt pressured and at all times felt like Mike was trying Purchased a car from Mike Nokes at Key West Ford and the experience was exceptional. I never felt pressured and at all times felt like Mike was trying to get me the right car for my new family. He didn't BS me when it came to negotiating the price and his boss Wes was reasonable when it came to the trade in value of my car. You can also tell that Wes has the best interests of his sales staff and wants to work with them to make a deal happen that leaves both sides happy. Gurj in financing was great to deal with and worked with me to find the right extended insurance for my needs at a decent price. I left extremely happy with the car I wanted at a great price. I would happily purchase another car from Mike at Key West Ford and recommend anyone heading there to search Mike out. Thanks for the Lincoln! More

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They helped me alot and got me in a good car Mike and west helped me out so much to get out of a bad car and in to a good car they did a great job and iam happy i went to key west ford i love Mike and west helped me out so much to get out of a bad car and in to a good car they did a great job and iam happy i went to key west ford i love my car thank you guys for helping me and careing so much about your customers you guys did a great job More

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First new car experience From my first experience with the sales person that no longer works with them, to working with the manager, and then working with the new salesperson, From my first experience with the sales person that no longer works with them, to working with the manager, and then working with the new salesperson, they were professional at all times. They were able to offer me a fair price for the my 2017 Fusion and took care of every detail and issue I had without hesitation. Robert made sure I was happy when all was said and done. If I buy another Ford in the future, I would go to Key West Ford for sure. More

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