Victor Villanueva
Victor Villanueva at Arlington Heights Ford
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Victor Villanueva | Page 3

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
228 Reviews
4.9

228 Reviews

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228 Reviews of Victor Villanueva

January 24, 2024

Dealership Rating
Employee Rating

I drove in with bad tire and Victor addressed my issue and replaced tire . I am completely satisfied with the way he handled the situation. Great job as usual. More

by tguido535
Service Price Transparency
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Recommend Dealer
Yes
Jan 24, 2024

tguido535 responded

Great service people to work with been going there for over 20 years .

January 23, 2024

Dealership Rating
Employee Rating

Had my truck in for service. Victor communicated every step of the process, everyday, while the vehicle was was in their possession. Top notch service advisor. Thank you! More

by Mr. B
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Recommend Dealer
Yes
Jan 26, 2024

Arlington Heights Ford responded

Hello and thank you for your kind words! Victor is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, The Arlington Heights Ford Team

January 18, 2024

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We had another great service experience at Arlington Heights Ford. Victor and Mike made sure our Expedition is ready for a long road trip. We got excellent communication as to the work that was done a More

by Janet
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Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle

Jan 23, 2024

Arlington Heights Ford responded

Janet, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great service experience at Arlington Heights Ford! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Ford Team

January 06, 2024

Dealership Rating
Employee Rating

Victor was the best. Very organized and conscientious all the way through . He even offered to drive my car inside for pick up as it was snowing and he could see I was a More

by Enidcarol
Service Price Transparency
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Recommend Dealer
Yes
Jan 10, 2024

Arlington Heights Ford responded

Hi Enidcarol! Thank you for this great review! Victor is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely, The Arlington Heights Ford Team

December 09, 2023

Dealership Rating
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I have been taking my ford here ever since I bought it and Victor V. from service has always taken very well care of my car when it needs its service. More

by y.castro712
Service Price Transparency
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Recommend Dealer
Yes
Dec 11, 2023

Arlington Heights Ford responded

Hello thanks for the great feedback! We're very happy that Victor has been there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Ford Team

December 06, 2023

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Victor estimate for repair time was excellent . Never have a problem with service. Tim in sales was great. More

by r.diete
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Recommend Dealer
Yes

November 15, 2023

Dealership Rating
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Best of the best. Jerry and the entire crew do a great job. Very sharply with the service and attention to detail. More

by DavidVee
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Recommend Dealer
Yes
Nov 16, 2023

Arlington Heights Ford responded

David, we are pleased to hear that you had an excellent experience with Jerry and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Arlington Heights Ford Team

October 30, 2023

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Very good place to get service. Workers are very professional. Thank you for the service More

by iyastreb
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Recommend Dealer
Yes
Nov 02, 2023

Arlington Heights Ford responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Arlington Heights Ford Team

October 17, 2023

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Performed repairs as expected in a timely manner. Would recommend the service department to other customers. More

by Mmarks6
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Recommend Dealer
Yes
Oct 20, 2023

Arlington Heights Ford responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Arlington Heights Ford Team

October 07, 2023

Dealership Rating
Employee Rating

fast and excellent customer service . Very friendly , car was clean and received a service summary. More

by aljele2
Service Price Transparency
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Recommend Dealer
Yes
Oct 11, 2023

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

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