John Burzawa
John Burzawa at Arlington Heights Ford

John Burzawa

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
96 Reviews
5.0

96 Reviews

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96 Reviews of John Burzawa

June 11, 2026

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Employee Rating

I've dealt with Arlington Heights for 5 years now and always feel good about the service received. JB is the service manager I try and request and appreciate the relationship we've builit over time. He a More

by jeff.jbt.thompson
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 11, 2026

Arlington Heights Ford responded

Thank you for your continued trust in Arlington Heights Ford. We appreciate your recommendation and are glad our team meets your expectations. Your loyalty means a lot to us.

June 10, 2026

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Employee Rating

They are always great to deal with. The service was quick and the staff is nice. More

by rrr3311
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

Arlington Heights Ford responded

Thank you for your feedback. We appreciate your kind words about our quick service and team. Arlington Heights Ford values your business.

May 27, 2026

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Employee Rating

Best experience! Elliott Reichel treated me like a family member and turned a terrible day into a day of piece of mind!! Thank you Elliott for everything you did to More

by crp603
Sales Price Transparency
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Recommend Dealer
Yes
May 28, 2026

Arlington Heights Ford responded

Thank you for sharing your experience. We're glad our team could help bring you peace of mind. Arlington Heights Ford appreciates your feedback.

May 14, 2026

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Employee Rating

Jon was great he was quik, informative, and thorough. Also he was patient and polite.I would recommend this store to friends and family in the future More

by Jruggiero18
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Lou Alfano, Nicole Bayne , Thomas Patronski

May 14, 2026

Arlington Heights Ford responded

Thank you for your recommendation. We appreciate your feedback about our team's service. Arlington Heights Ford values your support.

May 07, 2026

Dealership Rating
Employee Rating

I had a great experience and customer service. John B. did a great job helping More

by Jdevine1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Bayne

May 10, 2026

Arlington Heights Ford responded

Thank you for sharing your positive experience with Arlington Heights Ford. We appreciate your feedback about our customer service.

May 04, 2026

Dealership Rating
Employee Rating

JB and the team were excellent today! Jb and Angel gave a good comprehensive report to me, abd I appreciate the speed and the candor. My only complaint was in the waiting area there were More

by Chicago D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel

May 07, 2026

Arlington Heights Ford responded

Thank you for your feedback about your visit. We appreciate your comments on the service and will take note of your concerns regarding the waiting area amenities. Arlington Heights Ford values your input.

April 17, 2026

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Employee Rating

JB always takes good care of us when we come in and gives us the details of what needs to be done on the escape. We are very happy with the work and know we can count on it being done right. More

by Tdevine71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2026

Arlington Heights Ford responded

We appreciate your trust in our team and the service on your Escape. Thank you for choosing Arlington Heights Ford.

April 11, 2026

Dealership Rating
Employee Rating

Every time I go to Ford dealership, from my check in with JB, I always get top notch service! More

by lluyando629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa, cashier

Apr 12, 2026

Arlington Heights Ford responded

Thank you for recognizing our team's service at Arlington Heights Ford. We appreciate your loyalty.

April 07, 2026

Dealership Rating
Employee Rating

I always bring my car to Arlington heights ford because they give a excellent costumer service and professional service More

by Carlos Palacios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2026

Arlington Heights Ford responded

Thank you for trusting Arlington Heights Ford with your vehicle. We appreciate your feedback on our customer and professional service.

March 24, 2026

Dealership Rating
Employee Rating

J B was very proffesional and was very efficient in updating me on the status of my car repair. I was pleasantly surprised when my repair took only one hour when it was originally estimated to take up More

by molson023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2026

Arlington Heights Ford responded

We appreciate your recognition of our team's efficiency with your car repair. Arlington Heights Ford values clear communication and timely service. Thank you for sharing your experience.

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