Nicole Bayne

Would like better communication to customer and when told work is completed let that be true and not have to come back multiple times. Thanks work is completed let that be true and not have to come back multiple times. Thanks More

Helpful 0

Report | Print

It's friendly, trustworthy and convenient for me, pretty close to my house. And they have free coffee. close to my house. And they have free coffee. More

Helpful 0

Report | Print

JB's the best! Always lets me know what's going on when a vehicle is being serviced. A great operation! Thanks -Matt Always lets me know what's going on when a vehicle is being serviced. A great operation! Thanks -Matt More

Helpful 0

Report | Print

Ithe service department is caring, professional and knowledgeable! Your great Thank you all so much! knowledgeable! Your great Thank you all so much! More

Helpful 0

Report | Print

I would just like to express my gratitude for the help that Luigi Alfano gave to myself and my son Jacob English during a very uncertain episode with his 2017 Ford escape. Luigi was very consistent and ca that Luigi Alfano gave to myself and my son Jacob English during a very uncertain episode with his 2017 Ford escape. Luigi was very consistent and caring during the process of a third-party warranty issue. He was helpful at keeping us informed, and providing us with needed information and help with the engine replacement and repairs, He also helped with new tires and other repairs that needed to be made. I appreciate Arlington Heights Ford consistent customer service, and help now and in the past. - [ ] Once again, Luigi was very consistent, helpful, and made us feel as though we were alone during a time where the third-party warranty could’ve been very difficult to navigate. Sincerely, Thomas and Jacob English More

Helpful 0

Report | Print

Lou Alfano really helped me out with my Truck maintenance and he took care of the two recalls it had. Thank you and he took care of the two recalls it had. Thank you More

Helpful 0

Report | Print

The dealership always goes out of there way to make sure your needs are addressed your needs are addressed More

Helpful 0

Report | Print

This has been by far the best experience I've had at a dealership! Luigi was my service advisors from start to finish and he was the reason why I'm happily writing these great reviews. In addition, I've a dealership! Luigi was my service advisors from start to finish and he was the reason why I'm happily writing these great reviews. In addition, I've already recommended this location to my a few of my family, friends, and clients for the mechanical service needs. He provided detail notes and kept me updated on all updates of my vehicle repairs. Luigi genuinely went above and beyond! This recent visit has completely changed my view on delayed ship customer service and aiming to go back for all my mechanical service needs. Luigi your the man! Even the front desk staff were super friendly and prompt with service needs. Overall, highly recommended this location to anyone who is in need of professionals for their mechanical service. More

Helpful 0

Report | Print

Lately they've been Hit-and-miss. But mike waddle is it always been on time with everything I need to the only reason I go back But mike waddle is it always been on time with everything I need to the only reason I go back More

Helpful 0

Report | Print

You guys are outstanding, as always! Thank you for the good service. Kevin Campbell. Ken Campbell Thank you for the good service. Kevin Campbell. Ken Campbell More

Helpful 0

Report | Print