Victor Villanueva
Service Advisor
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
225 Reviews
Write a Review225 Reviews of Victor Villanueva
April 27, 2024
This is the 2nd car I have purchased from Arlington Heights Ford with Lonnie Catanese. He is very customer oriented and helpful. Heights Ford with Lonnie Catanese. He is very customer oriented and helpful. More
Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Joe Baez, Israel Gonzalez, Brian Powell, Dan Szwec
April 26, 2024
EVERYTIME I go for service everyone is very pleasant and so is their excellent service! so is their excellent service! More
Other Employees Tagged: Rich Jacobsen, Ikram "Ike" Alam, John Burzawa
March 29, 2024
It's friendly, trustworthy and convenient for me, pretty close to my house. And they have free coffee. close to my house. And they have free coffee. More
Other Employees Tagged: Nicole Bayne, Adreana Munoz, Zach Pobuta
March 22, 2024
Arlington Heights Ford has been my go to dealer for maintenance and repairs. Jerry is one awesome manager and along with his service advisors and mechanics my raptor has been taken care of. Jerry and V maintenance and repairs. Jerry is one awesome manager and along with his service advisors and mechanics my raptor has been taken care of. Jerry and Victor took care of my brake problem and I am back on the road. Thank you, BOB More
Other Employees Tagged: Jerry Hood
March 17, 2024
dealership is always spotless, and staff greets you and asks if there is anything they can do for you. We still own the 2011 Taurus Rich sold us 2011 always says hello and asks how I am doing. asks if there is anything they can do for you. We still own the 2011 Taurus Rich sold us 2011 always says hello and asks how I am doing. More
Other Employees Tagged: Rich Jacobsen
March 12, 2024
I brought my 2023 Ford Bronco in for an oil change . It was done at the promised time . It was all cleaned up . Go see him . It was done at the promised time . It was all cleaned up . Go see him . More
Other Employees Tagged: Elliott Reichel
March 01, 2024
I was told previously fixing my differential leakage was going to be around 400/500$, in the end technician successfully doubled that amount for just removing the cover of the axle and applying sealant arou going to be around 400/500$, in the end technician successfully doubled that amount for just removing the cover of the axle and applying sealant around it since the old one failed, I guess had to pay that because his hands got a little dirty during the process and also the axle’s lubricant is a very expensive one (total is less than 100$ if using motorcraft axle lubricant or half of that amount if using generic ones) all these for 3 hours of work, 4 hours tops, I highly doubt that but anyways, in the end I’m glad to say (after observing the cover of the axle) that they successfully put back all the screws of that cover and so far there isn’t any leakage, good job guys More