Victor Villanueva | Page 2

I brought my 2023 Ford Bronco in for an oil change . It was done at the promised time . It was all cleaned up . Go see him . It was done at the promised time . It was all cleaned up . Go see him . More

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Very informative and courteous. Got job done same day Victor explained the problem to me Got job done same day Victor explained the problem to me More

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I was told previously fixing my differential leakage was going to be around 400/500$, in the end technician successfully doubled that amount for just removing the cover of the axle and applying sealant arou going to be around 400/500$, in the end technician successfully doubled that amount for just removing the cover of the axle and applying sealant around it since the old one failed, I guess had to pay that because his hands got a little dirty during the process and also the axle’s lubricant is a very expensive one (total is less than 100$ if using motorcraft axle lubricant or half of that amount if using generic ones) all these for 3 hours of work, 4 hours tops, I highly doubt that but anyways, in the end I’m glad to say (after observing the cover of the axle) that they successfully put back all the screws of that cover and so far there isn’t any leakage, good job guys More

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Ithe service department is caring, professional and knowledgeable! Your great Thank you all so much! knowledgeable! Your great Thank you all so much! More

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Anytime, I take my car into Arlington Heights Ford, I know that the service department and personnel will do the best they can to address any problems or concerns that I have. The staff takes time to exp know that the service department and personnel will do the best they can to address any problems or concerns that I have. The staff takes time to explain to me the resolution of the problem. I feel reassured that my car is in good hands with their service department. More

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Purchased oil change and they had me out in about 15 minutes. Great service all around! minutes. Great service all around! More

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Victor is awesome! Highly recommend. Super knowledgeable and what time efficient. Always treated like a friend or family member when I come in for service. Thanks Vict Highly recommend. Super knowledgeable and what time efficient. Always treated like a friend or family member when I come in for service. Thanks Victor. More

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I’ve been a customer of AH FORD for several years now both on the service and sales side and have always been treated with the utmost courtesy and respect. Service advisor Kevin Juarez is patient and goe both on the service and sales side and have always been treated with the utmost courtesy and respect. Service advisor Kevin Juarez is patient and goes beyond expectations to help and solve all concerns! More

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It was a pleasure to work with you. I definitely enjoyed the experience. Thanks again. I definitely enjoyed the experience. Thanks again. More

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We have purchased several vehicles from Arlington Hts. Ford over the past 15 years, including a new Focus, Fusion Hybrid, Edge, and Explorer ST as well as a used 2019 F-150. Our return to AH Ford has been Ford over the past 15 years, including a new Focus, Fusion Hybrid, Edge, and Explorer ST as well as a used 2019 F-150. Our return to AH Ford has been primarily related to the great maintenance by the Service Department. We remain very pleased with Jerry Hood, Mike Waddle, the other service writers, and the mechanics. We always feel that we are treated as valued customers! More

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