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Ikram "Ike" Alam
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Ikram "Ike" Alam
Service Advisor
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
40 Reviews
40 Reviews
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40 Reviews of Ikram "Ike" Alam
April 26, 2024
EVERYTIME I go for service everyone is very pleasant and so is their excellent service! so is their excellent service! More
by Buckchase2
Other Employees Tagged: Rich Jacobsen, Victor Villanueva, John Burzawa
Helpful 
April 02, 2024
I dealt with Luigi Alfano in the Service Department. He was extremely helpful. He was patient and answered all of my questions. Very nice to deal with. Hope to have him help me in future visits. He was extremely helpful. He was patient and answered all of my questions. Very nice to deal with. Hope to have him help me in future visits. More
by AngeloS
Other Employees Tagged: Lou Alfano
February 20, 2024
Ithe service department is caring, professional and knowledgeable! Your great Thank you all so much! knowledgeable! Your great Thank you all so much! More
by Jackie G
Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva, Lou Alfano, Anthony Wojciechowski, Nicole Bayne, Kevin Juarez, Justin Barrett , Nino Mohammad
February 15, 2024
The service writer was polite The speed of the repair was quick Had no issues with the car upon return I would recommend this dealership to everyone was quick Had no issues with the car upon return I would recommend this dealership to everyone More
by Abiondo
Other Employees Tagged: Jerry Hood, Kevin Juarez
December 26, 2023
I would just like to express my gratitude for the help that Luigi Alfano gave to myself and my son Jacob English during a very uncertain episode with his 2017 Ford escape. Luigi was very consistent and ca that Luigi Alfano gave to myself and my son Jacob English during a very uncertain episode with his 2017 Ford escape. Luigi was very consistent and caring during the process of a third-party warranty issue. He was helpful at keeping us informed, and providing us with needed information and help with the engine replacement and repairs, He also helped with new tires and other repairs that needed to be made. I appreciate Arlington Heights Ford consistent customer service, and help now and in the past. - [ ] Once again, Luigi was very consistent, helpful, and made us feel as though we were alone during a time where the third-party warranty could’ve been very difficult to navigate. Sincerely, Thomas and Jacob English More
by tjrenglish
Other Employees Tagged: Jerry Hood, Mike Waddle, Lou Alfano, Nicole Bayne, Justin Barrett
November 15, 2023
Best of the best. Jerry and the entire crew do a great job. Very sharply with the service and attention to detail. Jerry and the entire crew do a great job. Very sharply with the service and attention to detail. More
by DavidVee
Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva, Lou Alfano
October 03, 2023
My service team of Lou, Ikram and Lance, transmission specialist, were great. Lance properly diagnosed my transmission issue and made the repairs were completed in a timely manner. Lou and Ikram worked specialist, were great. Lance properly diagnosed my transmission issue and made the repairs were completed in a timely manner. Lou and Ikram worked together and arranged my rental and kept me informed. Thanks for your efforts. More
by Dan P
Other Employees Tagged: Lou Alfano , Lance
September 06, 2023
The dealership always goes out of there way to make sure your needs are addressed your needs are addressed More
by excellroadservice
Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva, Lou Alfano, Anthony Wojciechowski, Nicole Bayne, Kevin Juarez , Kenny Holiday, Lunoni Mahdu
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