Victor Chacon | Page 22

No tricks, no gimmicks Picked up my Ford Escape last week. It's my 5th car in last 15 years, so I have some experience with car sellers and was anticipating those dealer's Picked up my Ford Escape last week. It's my 5th car in last 15 years, so I have some experience with car sellers and was anticipating those dealer's gimmicks the internet is full about. This time it was different though. I've met Victor Chacon who provided me with great service. No pushing, no gimmicks. I was allowed to test drive the car as long as I needed. Victor gave me some advises that helped to chose options. When I was picking up my car late in the evening, Victor spent almost an hour with me. Helped me connect my phone to the car, explained everything about this car new for me, each lever and button on the dash and in cabin, and made sure I am safe to drive home. If someone looking for a car, go to Erinwood Ford, ask Victor Chacon. More

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Treated like family! Victor treated my father and I like family. He was extra kind and went above and beyond to make sure we found something suitable to drive. He made sur Victor treated my father and I like family. He was extra kind and went above and beyond to make sure we found something suitable to drive. He made sure he provided us with options to choose from and recommended which ones he thought would be best. Go to Victor if you want to be treated like family. More

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Best dealer ever Victor chacon is the best sell representative, he very friendly person, i do recommend him as best dealer person i have ever deal with. For my next ca Victor chacon is the best sell representative, he very friendly person, i do recommend him as best dealer person i have ever deal with. For my next car i will definitely go with victor again More

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F150 purchase Very personable,professional,knowledgable of the product An enjoyable buying experience I would highly !! recommend Victor to anyone wanting to buy Very personable,professional,knowledgable of the product An enjoyable buying experience I would highly !! recommend Victor to anyone wanting to buy a new vehicle This is my second time purchasing a Ford product and this has been the best today More

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Shameless Scammers I'm sure everyone shopping for a vehicle has seen one in an ad that caught their eye, only to be told when they inquire that it "just sold" (although I'm sure everyone shopping for a vehicle has seen one in an ad that caught their eye, only to be told when they inquire that it "just sold" (although the ad remains for days after). I've come to accept that it's just part of the game. Erinwood Ford takes that game to whole new level. After initially being told that the truck I was inquiring about had just sold, I quickly received a call saying it was in fact still available. Although I didn't really have time, I was afraid of missing out and made the 45 minute drive to look at it. After driving it, sat with the sales person to discuss purchasing. He gave me the total price and when I asked about down payment, financing, etc., he entered some numbers in his computer and excused himself. Upon returning, he gave me print outs of the deal summary and listing. The numbers seemed high, but as I was in a rush, I took the papers with me to go over later. When I did look closer, I realised the price on the summary was $6000 more than the listing. I called the sales person who said they would look into it. 24 hours later he called back saying the price on the listing was wrong and has been removed from their website and he would call me back with a great offer. 4 days later the listing was back on their site at the lower (supposedly wrong) price. 10 days later still no call from Victor. To waste peoples time with questionable practises is shameful. More

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Great customers service Would definetly recommend Erin wood ford when looking for a new ford. Victor took care of us from start to finish. Could not ask for anything more. Would definetly recommend Erin wood ford when looking for a new ford. Victor took care of us from start to finish. Could not ask for anything more. More

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It an amazing experience! My sales person was Victor Chacon. He's done a really good work. It was very easy and simple to cooperate with him. The best experience I had so far. My sales person was Victor Chacon. He's done a really good work. It was very easy and simple to cooperate with him. The best experience I had so far. Thanks a lot. More

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Great Experience - First time Ford Owner Lem, Robyn and Victor made sure we were taken care of start to finish from test drive to driving our new Ford home! Thank you for make this a positiv Lem, Robyn and Victor made sure we were taken care of start to finish from test drive to driving our new Ford home! Thank you for make this a positive experience. More

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Very Professional. This is a great local dealership. They look after their customers and make sure that you have everything you need.We were extremely satisfied with our This is a great local dealership. They look after their customers and make sure that you have everything you need.We were extremely satisfied with our experience. Way to go Erinwood!! More

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Great Service I recently went to Erinwood to order a 2017 F150 after having family members purchase cars from this dealership in the past. The experience was excell I recently went to Erinwood to order a 2017 F150 after having family members purchase cars from this dealership in the past. The experience was excellent and relatively painless. Victor answered all questions I had and made the process of ordering the exact vehicle I wanted very easy. He assisted me on his day off because it was convenient for me and got me an excellent deal. Truly I felt as though he was working with me to get the best deal he could; not working for the dealer or himself to try and get me something I didn't want or gouge me on price. Robyn assisted with the financing and I felt was actually interested in selling me warranties and services that would be helpful. Again, interested in how I will use the vehicle and not up selling me for the dealerships benefit. I would recommend anyone looking at purchasing a Ford to this dealership, or these 2 fine employees. On a related note, the service and parts department are excellent as well. Great prices, quick service and knowledgeable. He go here, over our local dealers, because the service is superior and worth the inconvenience of traveling out of our way. This is the place to visit if you are looking at buy a Ford product in Ontario. More

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